# Decision Support Manager - Credit Risk at Diageo

Diageo is hiring a Decision Support Manager - Credit Risk in Nairobi, Kenya. Level rates it Little AI ●○○○; you can [apply on Diageo](https://jobsbylevel.com/go/37279a91-0127-4d80-81b1-770c22509ca4?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Nairobi, Kenya.

## Details

- Company: [Diageo](https://jobsbylevel.com/companies/diageo)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Nairobi, Kenya
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/37279a91-0127-4d80-81b1-770c22509ca4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=decision-support-manager-credit-risk-at-diageo-ae3a2c

## Prepare for this job

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## Description

Job Description : About Us East African Breweries PLC (EABL) is East Africa’s leading branded alcohol beverage business with an outstanding collection of brands that range from beer, spirits and adult non-alcoholic drinks (ANADs), reaffirming our standing as a total adult beverage (TAB) company. EABL has extensive operations in Kenya, Uganda and Tanzania with breweries, distilleries, support industries and a distribution network across the region. It also runs a growing export operations business within and outside of the wider Eastern Africa region. The group’s diversity is an important factor in delivering the highest quality brands to East African consumers and long-term value to East African investors. EABL operates within a multi-cultural, multinational, multi-currency environment, dealing with various regulatory, tax and compliance requirements EABL is a Public Listed Company (Plc) listed on the Securities/Stock Exchange in Kenya, Uganda and Tanzania. Purpose of role The DSM - Credit will report functionally to the Head of Credit Risk Management (HoCRM) and be responsible for overseeing key credit management metrics, providing robust analysis and insights to support effective decision-making and world-class credit risk management. The role will leverage analytics, financial expertise, and business understanding to identify risks, raise key red flags, and drive actions that enhance customer sustainability, working capital performance, and cash collection effectiveness. The incumbent will support strategic decisions on credit and reserve limits, ensure accurate and complete reporting, and work closely with the OTC team to strengthen credit management processes, build distributor capabilities, and embed best practices. The role will also engage and influence key stakeholders across the business and shared services, continuously monitor credit performance, drive process improvement initiatives, and ensure all Credit/OTC CARM controls are effectively implemented and sustained. Key accountabilities Get involved in driving the right focus and oversight on credit management processes, related KPIs and opportunities therein. Strong ability to drive insights generation in the market and through DBSI using robust analytics. Working through insights with key stakeholder to pro-actively attain solutions. Monitors and delivers strong WC reporting in the Balance Sheet. Strong performance while holds others to account. Support internal CARM checks and external audit process. Constructively challenges ways of working seeking improvement opportunities. Train business partners on credit risk KPIs and deliverables. Have the ability to hold fort and deliver in the absence of the HoCRM Qualifications and Experience Required Qualifications A business-related degree or equivalent. ACCA/ CPA K Experience and Skill 6-8 years’ experience in a similar role Strong track record in analytic or finance roles, strong commercial acumen both analytical and logical Ability to manage projects, prioritise and work to deadlines. Flexible and able to adapt readily to a changing environment Willingness to make recommendations against popular/current thinking (if appropriate) Excellent Microsoft Excel and modelling skills Strong communication skills both written and spoken. Has significant financial knowledge and willingness to improve day-to-day Makes suggestions on improvement actions to achieve business goals and improve business performance Is self-confident, accurate and pays attention to details Working with Us Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that

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