# Delivery Owner at RELX

RELX is hiring a Delivery Owner in Chennai, India. Level rates it Uses AI ●●○○; you can [apply on RELX](https://jobsbylevel.com/go/cef63d6d-9957-4801-b906-9fbe5acf530e?utm_medium=ai-agent).

AI Level 2, AI centrality 45 out of 100. Chennai.

## Details

- Company: [RELX](https://jobsbylevel.com/companies/relx)
- AI level: AI Level 2 (score 45 out of 100)
- Location: Chennai
- Posted: November 4, 2026
- Apply: https://jobsbylevel.com/go/cef63d6d-9957-4801-b906-9fbe5acf530e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=delivery-owner-at-relx-457273

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/delivery-owner-at-relx-457273

## Description

Delivery Owner Ready to put your attention to detail to work, ensuring accurate orders, seamless deliveries and timely invoicing? Want to combine your operations experience and analytical skills with AI tools to streamline workflows and drive process improvements? About our Team The Corporate Markets – Pharma group is the leading provider of content based marketing services to the pharmaceutical, medical device, and biotech industries. We build on Elsevier’s strong content position and relationships with healthcare professionals to help our clients reach their desired audience with best-in-class clinical content that only Elsevier can deliver. We are leaders in what we do About the Role The Delivery Owner is primarily responsible for delivering Global Pharma products to customers. Typically specializing in one or more products while understanding deliverables across all of them, they work only on products approved by pre-delivery owners and ensure delivery is high quality and on schedule. Reporting to the Product Delivery Lead, they proactively flag delivery control issues, hand off deliverables with the agreed proof of delivery to Post-Delivery Owners for checks, and help document delivery procedures for old and new products. They strive to improve agreed KPIs through continuous improvement and standardized delivery across regions, may interact with customers to clarify deliverables, and manage multiple priorities, AI adoption and complexity while collaborating closely with Pre-Delivery Owners, Post-Delivery Owners and other Delivery Owners for end-to-end delivery. Responsibilities: Own end-to-end product delivery from completion of pre-delivery approvals through successful customer delivery, building strong expertise in assigned Global Pharma products while remaining flexible to support other products as business needs and volumes require. Ensure delivery readiness and compliance by validating that editorial decisions, approvals, customer requirements and other prerequisites are complete before starting delivery, proactively challenging or escalating any gaps. Manage stakeholders and delivery dependencies by working closely with Pre-delivery and Post-delivery Owners and coordinating with publishers, printers, Journal Managers, Editors, Compliance and other relevant stakeholders to clarify requirements, resolve issues and ensure successful delivery. Complete delivery closure and enable timely billing by accurately documenting Proof of Delivery, providing the required information for invoicing and collaborating with Post-delivery Owners to resolve customer billing queries. Track and control delivery performance using appropriate tools and dashboards to monitor actual delivery times, turnaround times, volumes, quality, compliance and agreed metrics, supporting predictable delivery and revenue forecasting. Drive continuous improvement, AI adoption and innovation by identifying opportunities to simplify and standardise processes, reduce manual effort and duplication, and responsibly leverage approved AI, automation and existing Elsevier tools and dashboards to improve efficiency, accuracy, quality and predictability, while sharing successful practices and demonstrating measurable benefits. Proactively manage priorities, workload and delivery risks by keeping the Product Delivery Lead informed of status, timelines, dependencies and workload; escalating potential delays early; maintaining accuracy and process compliance during high-volume periods; and collaborating with other Delivery Owners to balance workloads and maintain continuity. Define, document and continuously maintain delivery processes for existing and new products, ensuring clear controls and hand-offs and keeping SOPs, RASCIs process documentation and product knowledge current, shareable and accessible through the agreed central knowledge repository. Requirement Minimum 5 years’ relevant experience in operational delivery and/or project management, with demonstrated

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/delivery-owner-at-relx-457273

Source: https://jobsbylevel.com/jobs/delivery-owner-at-relx-457273

## Cite this page

Level. https://jobsbylevel.com/jobs/delivery-owner-at-relx-457273.

Get job alerts: https://jobsbylevel.com/newsletter