# Digital User Experience Lead (CRO) at Eucalyptus

Eucalyptus is hiring a Digital User Experience Lead (CRO) in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Eucalyptus](https://jobsbylevel.com/go/45d1485d-8500-4d42-bd6b-31e2c1ef0489?utm_medium=ai-agent).

AI Level 1, AI centrality 30 out of 100. UK - HQ - London.

## Details

- Company: [Eucalyptus](https://jobsbylevel.com/companies/eucalyptus)
- AI level: AI Level 1 (score 30 out of 100)
- Location: UK - HQ - London
- Posted: July 29, 2026
- Apply: https://jobsbylevel.com/go/45d1485d-8500-4d42-bd6b-31e2c1ef0489?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=digital-user-experience-lead-cro-at-eucalyptus-8e18aa

## Description

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada. We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support. You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions. We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries. We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally. We hope that's you. The opportunity We believe in the balance between innovation and incremental changes and we invest in both. You'll own a structured, always-on programme of experimentation across our key digital surfaces: landing pages, assessment flows, activation, and onboarding, with a clear ambition to expand into post sales and lifecycle touchpoints as the programme matures. You'll bring both the scientific rigour to run experiments that actually mean something, and the strategic instinct to know which experiments are worth running in the first place. You'll build a living, learnings-driven roadmap that feeds directly into what comes next. What you'll do Turn data and insight into sharper hypotheses Combine multiple signals — funnel analytics, behavioural data, session recordings, patient research, support themes — to develop a genuine point of view on why the experience is performing or underperforming Run structured discovery each quarter that directly changes at least one roadmap priority; not just 'here's what the data says' but 'here's what we should do about it' Write read-outs that go beyond the result: what did we learn about patient behaviour? What does this change about our next hypothesis? What did we rule out? Build and own a structured experimentation programme Build a clear hypothesis and experimentation framework based on both qualitative and quantitative insight, and not doing it because “my gut told me so”. Sequence experiments deliberately: validate assumptions cheaply before committing to big builds; test the riskiest hypotheses first Maintain a clear, always-current view of what you're testing, why you're testing it, and what you expect to learn — not a backlog of ideas, but a coherent programme with a through-line Ensure every test has a purpose that maps back to a strategic question about the patient experience Set experiments up to actually tell you something Write rigorous briefs: clear hypothesis, defined primary metric, pre-specified success criteria, correct sample size, and expected run time before running a test. Understand the difference between statistical significance and practical significance and never call a test early, on gut feel, or because the numbers look good in week two After every experiment, update the roadmap based on what you learned, not just what you planned; dead ends are as valuable as wins if you know what to do with them Build a compounding library of knowledge about what works on our surfaces such as patterns, principles, and reusable frameworks the whole team can draw on Work cross-functionally to ship Collaborate with design, product managers, growth marketing, and clinical to move tests through from brief to launch without delays accumulating Flag dependencies and risks before they become blockers; communicate clearly enough that the team always knows where things stand Who we're looking for You think of experiments as a way to validate your thinking,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/digital-user-experience-lead-cro-at-eucalyptus-8e18aa

Source: https://jobsbylevel.com/jobs/digital-user-experience-lead-cro-at-eucalyptus-8e18aa

## Cite this page

Level. https://jobsbylevel.com/jobs/digital-user-experience-lead-cro-at-eucalyptus-8e18aa.

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