# Director, Enterprise Account Executive at Zendesk

Zendesk is hiring a Director, Enterprise Account Executive in San Francisco, United States. It pays $442k-$662k a year and Level rates it Little AI ●○○○; you can [apply on Zendesk](https://jobsbylevel.com/go/0476cf51-b231-4f81-9360-056095cb37ce?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. San Francisco, California, United States of America.

## Details

- Company: [Zendesk](https://jobsbylevel.com/companies/zendesk)
- AI level: AI Level 1 (score 33 out of 100)
- Location: San Francisco, California, United States of America
- Salary: $442k-$662k
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/0476cf51-b231-4f81-9360-056095cb37ce?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-enterprise-account-executive-at-zendesk-635b90

## Description

Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We’re accelerating that ambition by building AI-driven, intelligent CX solutions rooted in the belief that behind every interaction is an opportunity to make a meaningful human connection. As a Enterprise AE Sales Leader, you’ll drive net-new revenue growth by setting sales strategy, developing high-performing teams, and building a disciplined, scalable sales organization. You’ll lead Account Executives, shape market priorities, and partner cross-functionally to accelerate customer acquisition. Success in this role requires strong commercial judgment, executive influence, and a proven ability to build teams that consistently deliver results. What you’ll be doing Develop and execute the net-new business growth strategy, including territory planning, market priorities, resource allocation, and revenue targets. Lead, coach, and develop sales leaders and Account Executives, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement. Drive consistent pipeline generation, deal execution, and forecasting through disciplined operating rhythms and data-driven decision-making. Identify opportunities to improve pipeline coverage, conversion rates, win rates, deal velocity, and overall sales productivity. Partner with Marketing, Sales Engineering, Product, and executive leadership to align resources, remove barriers, and accelerate strategic opportunities. Build a strong leadership bench through effective hiring, talent development, succession planning, and performance management. Leverage customer insights, competitive intelligence, and market trends to influence go-to-market strategy, pricing, product direction, and sales enablement. Ensure clear ownership and seamless collaboration between New Business sales teams and post-sale teams to support successful customer transitions. What you bring to the role Proven success leading complex B2B SaaS new-business sales organizations, with a strong focus on acquiring new customers and delivering sustainable revenue growth. Strategic mindset with the ability to translate business objectives into actionable sales plans, territory strategies, and organizational priorities. Strong leadership capabilities, including experience managing managers, developing future leaders, and building high-performing teams. Deep understanding of enterprise sales motions, including outbound prospecting, consultative discovery, executive engagement, and complex deal negotiation. Strong commercial acumen with the ability to evaluate deal economics, build compelling business cases, and guide teams through sophisticated buying processes. Data-driven approach to pipeline management, forecasting, performance measurement, and identifying opportunities for improvement. Ability to influence senior executives and collaborate effectively across Sales, Marketing, Product, Finance, and other business functions. Strong communication, coaching, and decision-making skills, with a commitment to building an inclusive, high-accountability team culture. Resilience, adaptability, and sound judgment in navigating competitive markets, evolving customer needs, and organizational change. Experience and qualifications Typically 12+ years of relevant sales experience, including 6+ years of people leadership and demonstrated experience leading sales managers. Proven track record of driving net-new revenue growth within complex B2B SaaS or enterprise software environments. Demonstrated success building and scaling sales organizations, developing leadership talent, and consistently delivering against revenue goals. Experience leading enterprise sales teams through complex, multi-stakeholder buying cycles and high-value commercial negotiations. Strong understanding of sales performance metrics, territory planning, pipeline development, and forecasting methodologies. Ability to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/director-enterprise-account-executive-at-zendesk-635b90

Source: https://jobsbylevel.com/jobs/director-enterprise-account-executive-at-zendesk-635b90

## Cite this page

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