# Director, Executive Operations at Fetch

Fetch is hiring a Director, Executive Operations for a remote role open to applicants in United States. It pays $185k-$222k a year and Level rates it Little AI ●○○○; you can [apply on Fetch](https://jobsbylevel.com/go/17bbee5a-35a1-4d31-a6d8-2e97ad55277a?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (United States - Remote).

## Details

- Company: [Fetch](https://jobsbylevel.com/companies/fetch)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (United States - Remote)
- Salary: $185k-$222k
- Posted: May 29, 2026
- Apply: https://jobsbylevel.com/go/17bbee5a-35a1-4d31-a6d8-2e97ad55277a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-executive-operations-at-fetch-ec54c5

## Prepare for this job

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## Description

What we’re building and why we’re building it. Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users. Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers. The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base. It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees. At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch. About the Role: Fetch is entering a pivotal phase of growth and operational complexity, with millions of users, expanding platform capabilities, and increasing cross-functional scale. As the company evolves from a high-growth business into a more operationally mature organization, there is a critical need to strengthen the systems, cadence, and leadership infrastructure that power execution across the company. Fetch is hiring a Director of Executive Operations to architect and run Fetch’s executive operating system. You will design the systems that govern how the leadership team sets priorities, measures performance, and drives execution at scale. Partnering directly with the COO, you will own the infrastructure behind decision-making velocity, metric integrity, and cross-functional alignment. This is a builder role for an operator who thrives on turning complexity into structured, high-functioning systems and who takes pride in making organizations run with precision. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Executive Operating System Ownership: Architect and run Fetch’s executive operating system, translating company strategy into structured mechanisms that drive alignment, accountability, and execution across the leadership team. Business Performance Governance: Own the company’s single source of truth for core business metrics (e.g., users, CAC, LTV), ensuring accuracy, consistency, and real-time visibility. Build processes that enforce accountability, surface discrepancies, and elevate insights for executive decision-making. Rhythm of Business (RoB) & Leadership Cadence: Design and optimize the company’s executive cadence, including leadership meetings, QBRs, and offsites. Set agendas, curate pre-reads, and implement decision frameworks that drive clear outcomes, fast decisions, and disciplined follow-through. OKR Architecture & Execution Alignment: Lead the design and implementation of Fetch’s OKR framework, ensuring alignment

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