# Director, Head of Operations, HR Digital at Johnson & Johnson

Johnson & Johnson is hiring a Director, Head of Operations, HR Digital in Taguig, Philippines. Level rates it Little AI ●○○○; you can [apply on Johnson & Johnson](https://jobsbylevel.com/go/9018776d-2865-4b3a-a70d-c82de86b7b3d?utm_medium=ai-agent).

AI Level 1, AI centrality 20 out of 100. Taguig, National Capital Region (Manila), Philippines.

## Details

- Company: [Johnson & Johnson](https://jobsbylevel.com/companies/johnson-johnson)
- AI level: AI Level 1 (score 20 out of 100)
- Location: Taguig, National Capital Region (Manila), Philippines
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/9018776d-2865-4b3a-a70d-c82de86b7b3d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-head-of-operations-hr-digital-at-johnson-johnson-33906f

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/director-head-of-operations-hr-digital-at-johnson-johnson-33906f

## Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Multi-Family Technology Product & Platform Management Job Category: People Leader All Job Posting Locations: Taguig, National Capital Region (Manila), Philippines Job Description: Director, Head of Operations, HR Digital Johnson & Johnson HR has an ambitious vision of digital-first, employee-centric workforce experiences that are simplified, personalized, and measurable. We are designing end-to-end journeys that use automation, data, and AI to orchestrate seamless experiences in the flow of work, enabling employees, people leaders, and HR teams to focus on the moments that matter most. The Head of Operations, HR Digital is accountable for the reliable day-to-day operation of the digital platforms and solutions that enable global HR processes. The role will lead operational readiness and execution across the HR technology ecosystem, including Workday, Workday Recruiting, Cornerstone, add-on modules (e.g. Microsoft Power Automate apps) and employee experience portals . In addition the role is accountable to ensure technology and operational readiness for J&J's annual cyclical operations such as audits, five HR conversations and process integration management with upstream and downstream workflows The role will partner across HR process owners, product teams, technology partners, service teams, and other stakeholders to deliver a predictable and high-quality employee and manager experience. The successful candidate will establish strong operational disciplines, anticipate and mitigate business risk, use data to improve service performance, and continuously simplify how HR Digital products are supported and operated. Key Responsibilities Provide end-to-end leadership and accountability for day-to-day HR Digital systems operations , ensuring availability, reliability, performance, data integrity, and an effective employee and manager experience. Lead operational planning, readiness, execution, and stabilization for annual and cyclical HR processes , including the five annual HR conversations and other high-volume or business-critical HR events. Establish an integrated operating model across Workday, Workday Recruiting, Cornerstone, Microsoft Power Automate intelligent automation solutions, and employee experience portals , including clear ownership, service expectations, controls, escalation paths, and decision rights. Partner with HR process owners, HR Digital product teams, Technology, Global Services and external partners to translate business calendars and process requirements into comprehensive operational readiness plans. Drive proactive monitoring and management of incidents, problems, service requests, defects, integrations, automation failures and production risks , ensuring timely resolution and clear communication to stakeholders. Lead major incident and business-impact management for the HR Digital ecosystem, including executive communication, root-cause analysis, corrective and preventive actions, and tracking through sustainable resolution. Establish and manage meaningful operational health measures and scorecards , including system

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/director-head-of-operations-hr-digital-at-johnson-johnson-33906f

Source: https://jobsbylevel.com/jobs/director-head-of-operations-hr-digital-at-johnson-johnson-33906f

## Cite this page

Level. https://jobsbylevel.com/jobs/director-head-of-operations-hr-digital-at-johnson-johnson-33906f.

Get job alerts: https://jobsbylevel.com/newsletter