# Director of Admin Experiences at Visa

Visa is hiring a Director of Admin Experiences in Foster City, United States. It pays $204k-$326k a year and Level rates it Little AI ●○○○; you can [apply on Visa](https://jobsbylevel.com/go/235efc19-e2bd-41e5-a279-13ea61d6b8b6?utm_medium=ai-agent).

AI Level 1, AI centrality 28 out of 100. US - Foster City, CA.

## Details

- Company: [Visa](https://jobsbylevel.com/companies/visa)
- AI level: AI Level 1 (score 28 out of 100)
- Location: US - Foster City, CA
- Salary: $204k-$326k
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/235efc19-e2bd-41e5-a279-13ea61d6b8b6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-of-admin-experiences-at-visa-cf7ddf

## Description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Overview: Visa is seeking a Director of Admin Experiences to define and execute the strategy, roadmap, and delivery of administrative experiences across the Client Platforms portfolio. This leader will be responsible for transforming fragmented onboarding, support, compliance, and operational workflows into a unified, intelligent, and highly automated ecosystem that enables Visa teams and clients to move faster with fewer manual touchpoints. While this is not a people management role, the role will lead a team of product managers tasked with modernizing internal user experiences, simplifying onboarding operations, driving administrative automation, and creating a single, cohesive vision across onboarding, compliance, identity, contracting, fee management, and operational support experiences. The Director will partner closely with Client Support, Operations, Product, Technology, Finance, Risk, and Compliance teams to identify friction points and build scalable solutions that improve efficiency, reduce risk, and accelerate client time-to-value. This vision aligns with numerous ongoing initiatives around Unified Admin Experience, Mission Control, Launchpad, Universal ID, onboarding orchestration, fee schedule automation, and sanctions screening modernization. Key Responsibilities: Define and Execute the Admin Experience Strategy: Establish and drive the long-term vision, strategy, and roadmap for Visa's internal administrative experiences across the Client Platforms organization. Create a unified administrative platform that brings together onboarding, compliance, operational support, identity management, workflow execution, reporting, and client administration capabilities. Develop a multiyear transformation strategy focused on reducing administrative complexity, improving employee experience, and enabling scalable growth. Unify Administrative Portals and Experiences: Lead the consolidation of fragmented administrative tools and workflows into a streamlined, role-based experience. Drive initiatives that integrate onboarding dashboards, workflow management, operational tooling, support functions, compliance processes, and reporting capabilities into a cohesive admin ecosystem. Define standards for navigation, user experience, workflow integration, and operational visibility across all administrative platforms. Partner with Client Support and Operations: Establish a strong partnership with Client Support, Implementation Managers, Operations teams, and regional support organizations to understand pain points and enhancement opportunities. Translate operational feedback into product strategy and roadmap priorities. Continuously improve support tooling, visibility, workflow efficiency, and operational transparency to improve both employee and client experiences. Lead Compliance and Administrative Governance Programs: Guide product strategy for administrative functions related to: Contract validation and management. Fee schedules and billing enablement. Sanctions screening and OFAC compliance. PCI-DSS verification and regulatory requirements. Identity and access governance. Partner closely with Legal, Compliance, Finance, and Risk organizations to ensure workflows are both efficient and compliant by design. Automate Client Onboarding Operations: Identify high-volume administrative activities that can be digitized, streamlined, or eliminated. Drive

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/director-of-admin-experiences-at-visa-cf7ddf

Source: https://jobsbylevel.com/jobs/director-of-admin-experiences-at-visa-cf7ddf

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