# Director Product Management - Technical at Mastercard

Mastercard is hiring a Director Product Management - Technical in New York, United States. Level rates it Works on AI ●●●○; you can [apply on Mastercard](https://jobsbylevel.com/go/9edec5d1-5e38-41e5-9d70-fddcacf1b4d1?utm_medium=ai-agent).

AI Level 3, AI centrality 65 out of 100. New York City, New York.

## Details

- Company: [Mastercard](https://jobsbylevel.com/companies/mastercard)
- AI level: AI Level 3 (score 65 out of 100)
- Location: New York City, New York
- Posted: September 22, 2026
- Apply: https://jobsbylevel.com/go/9edec5d1-5e38-41e5-9d70-fddcacf1b4d1?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-product-management-technical-at-mastercard-f55455

## Prepare for this job

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## Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Product Management - Technical About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Summary We are seeking a Director, Product Management – Technical to lead product strategy and execution for the Mastercard Developer Workbench, a unified platform designed to transform the software development experience for more than 11,500 engineers across the company. The Developer Workbench brings together five core Mastercard Software Builder’s Experience (MSBX) products encompassing BuildersHub, DevFlow, TestFlow, DevInsights, and Cloud DevEx, alongside cross-cutting tools including GitHub Copilot, Claude Code, Docker Desktop, and others. This is a rare opportunity to shape the future of how engineers at one of the world's leading technology companies build, test, and ship software. Key Responsibilities • Define and own the long-term vision, strategy, and roadmap for the Developer Workbench platform. • Lead product planning and strategy to make industry leading software engineering tools for developers. • Champion AI-augmented development practices including agentic coding tools, code assistants, and automated quality pipelines • Establish transparent cost structures and demonstrate ROI for the workbench investment through productivity metrics, onboarding improvements, and tool adoption data • Drive developer productivity, platform adoption, onboarding effectiveness, and engineering experience improvements. • Partner with engineering, architecture, security, finance, and executive leadership teams across Mastercard to drive alignment and execution • Actively participate in the Software Engineering Guild, sharing expertise and promoting standard engineering patterns across the organizatio • Communicate complex technical and product concepts clearly to executive and non technical audiences • Leadership & Impact* Act as a mentor and role model for other product managers • Influence across the organization without direct authority • Raise the bar for product excellence, technical rigor, and customer focus. • Establish governance, success metrics, and portfolio investment priorities. • Champion AI-assisted software development and modern engineering practices. Required Qualifications • Significant experience in Technical Product Management for large scale, distributed, high availability systems. • Deep understanding of the modern developer tooling ecosystem, including, - AI coding assistants: GitHub Copilot, Claude Code or similar - Containerization and desktop dev environments: Docker Desktop, Kubernetes, DevContainers - CI/CD and pipeline tooling: GitHub Actions, Jenkins, ArgoCD, or similar - Developer portals and inner-source platforms: Backstage, or similar - Experience governing AI-powered developer tools in a highly regulated enterprise environment, including policy compliance, access controls, and responsible AI usage - Strong understanding of developer experience (DevEx) principles and the ability to translate developer pain points into platform improvements • Strong understanding of software engineering, cloud platforms, DevOps, CI/CD,

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