# Director, Project Management - Care at Samsung Electronics

Samsung Electronics is hiring a Director, Project Management - Care. Level rates it Little AI ●○○○; you can [apply on Samsung Electronics](https://jobsbylevel.com/go/ee480efa-c4c3-4d40-bec3-56fd64280dd8?utm_medium=ai-agent).

AI Level 1, AI centrality 33 out of 100. 6555 Excellence Way, Plano, TX, USA.

## Details

- Company: [Samsung Electronics](https://jobsbylevel.com/companies/samsung-electronics)
- AI level: AI Level 1 (score 33 out of 100)
- Location: 6555 Excellence Way, Plano, TX, USA
- Posted: October 26, 2026
- Apply: https://jobsbylevel.com/go/ee480efa-c4c3-4d40-bec3-56fd64280dd8?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-project-management-care-at-samsung-electronics-62c628

## Description

Position Summary This role is not eligible for immigration sponsorship Director, Project Management Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better. As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. People | Excellence | Change | Integrity | Co-prosperity [Position Objective] • The Director, PMO will focus on strategic communication and key project management to drive business initiatives, ensuring alignment with strategic goals and delivering measurable results. This role will be a strategic partner capable of building and maintaining solid partnerships with assigned internal clients to better develop, coordinate, direct and facilitate strategic communications designed to meet business goals with internal leaders and partners to help build relevant content to support communicating the division/leader’s mission and vision. • Build communication and reporting cadence that allows for a timely flow of necessary information for decisions and support/resolution. • Meet with multi-level stakeholders to ensure organizational communications are consistently organized and flow according to business needs and expectations; may be asked to support special circumstances/events such as HQ meeting preparation, internal and external engagement communication facilitation or review. Role and Responsibilities Role & Responsibilities The Director, PMO will be responsible for: Lead key project management efforts to support business initiatives, ensuring alignment with organizational objectives. Develop and execute strategic plans to drive growth and innovation within the Customer Care business. Determines methods and procedures on new assignments and coordinates other's tasks. Collaborate with cross-functional teams to identify opportunities for process improvement and operational efficiency. Exercise judgement in selecting methods, techniques and evaluation criteria to obtain results. Analyze market trends, competitor strategies, and internal performance data to inform decision-making on complex issues. Anticipate and identify critical risk factors based on internal and external factors and provide actionable insights and recommendations to senior leadership to support strategic planning and execution. Manage activities to prepare messages that are shared across the business organization to address urgent internal and external tasks in support of SVP’s management activities. Developing internal as well as external communication plans to support business initiatives and manage appropriate delivery of internal and external communications. Providing communication support to senior level leaders by drafting speeches, scripts, documents, social media content, etc. Plan, produce, and manage company-wide town halls and all-hands meetings, overseeing logistics, content development, run-of-show, Q&A strategy, and post-event follow-up communications Engagement with PR and Marketing on external speaking engagements, including preparation and scheduling Launch and sustain quarterly Partner Councils across all BPO’s in Care Schedule, coordinate and facilitate all Care QBRs-

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Source: https://jobsbylevel.com/jobs/director-project-management-care-at-samsung-electronics-62c628

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