# Director – Strategy and Operations, Chalhoub Capability Hub at Chalhoub Group

Chalhoub Group is hiring a Director – Strategy and Operations, Chalhoub Capability Hub in Bengaluru, India. Level rates it Little AI ●○○○; you can [apply on Chalhoub Group](https://jobsbylevel.com/go/baaa7e4e-7475-48dc-b56e-6d80dae45931?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Bengaluru, India.

## Details

- Company: [Chalhoub Group](https://jobsbylevel.com/companies/chalhoub-group)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Bengaluru, India
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/baaa7e4e-7475-48dc-b56e-6d80dae45931?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=director-strategy-and-operations-chalhoub-capability-hub-at-chalhoub-group-beb5df

## Description

INSPIRE | EXHILARATE | DELIGHT Chalhoub Group’s Capability Hub is our technology and innovation hub set up with the vision to unite exceptional talent to build technology and capabilities that elevate luxury experiences and define the future of luxury retail. For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing The Director - Strategy and Operations, Chalhoub Capability Hub will lead the integrated delivery and governance of the Chalhoub Capability Hub programme, ensuring multiple workstreams move together against a clear roadmap, milestones and outcomes , Working closely with the Capability Hub leadership, global Technology & Data leadership and functional workstream leads, the role will bring structure, pace and transparency to programme execution — proactively managing dependencies, risks and decisions while ensuring stakeholders remain aligned throughout the build and transition. The role will also establish the governance, reporting and operating disciplines required to support the Hub as it scales. • Integrated Program Delivery: Lead the end-to-end program plan, bringing together People, Finance, Real Estate, Legal, Technology Readiness and other workstreams to ensure coordinated execution against agreed milestones. • Program Planning & Dependencies: Own the integrated program roadmap, identifying critical dependencies, sequencing activities and ensuring delivery plans remain realistic and aligned with wider Technology & Data transformation milestones. • Proactive Risk & Escalation Management: Transition governance from passive administrative tracking to active risk mitigation. Architect an operating rhythm that preemptively identifies blockers, facilitates cross-stream alignment, and enables rapid, informed executive decisions. • Stakeholder Alignment: Navigate a complex global matrix, bringing together senior stakeholders across functions and geographies to resolve competing priorities and maintain alignment on program outcomes. • Champion the Standard: Design and maintain robust operating standards and deliverable acceptance criteria across all program tracks. You will ensure that site readiness, talent onboarding, and infrastructure provisioning consistently meet the exact requirements of the business. • Process Optimization: Apply continuous improvement methodologies to identify and resolve organizational friction, optimize program throughput and ensure target timelines are successfully met. •

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/director-strategy-and-operations-chalhoub-capability-hub-at-chalhoub-group-beb5df

Source: https://jobsbylevel.com/jobs/director-strategy-and-operations-chalhoub-capability-hub-at-chalhoub-group-beb5df

## Cite this page

Level. https://jobsbylevel.com/jobs/director-strategy-and-operations-chalhoub-capability-hub-at-chalhoub-group-beb5df.

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