# EAP Clinician (Night Shift) at Lyra Health

Lyra Health is hiring an EAP Clinician (Night Shift) for a remote role open to applicants in South Africa. Level rates it Little AI ●○○○; you can [apply on Lyra Health](https://jobsbylevel.com/go/a15efb31-cb12-4270-91bf-06d2af73ff0c?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. Remote (South Africa).

## Details

- Company: [Lyra Health](https://jobsbylevel.com/companies/lyra-health)
- AI level: AI Level 1 (score 10 out of 100)
- Location: Remote (South Africa)
- Posted: November 9, 2026
- Apply: https://jobsbylevel.com/go/a15efb31-cb12-4270-91bf-06d2af73ff0c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=eap-clinician-night-shift-at-lyra-health-901c4d

## Prepare for this job

The job page lists 4 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/eap-clinician-night-shift-at-lyra-health-901c4d

## Description

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Lyra Health is looking for an EAP Clinician (Night Shift) 21h30pm to 6h30am. Location: South Africa, Hybrid - The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office. Language Proficiency: The successful candidate needs to be able to provide counselling in English and an African language. Hours: The successful candidate will work the night shift position from 21h30pm to 6h30am. This is a 5 day shift role however, the specific working days are not fixed. Weekend shift rotational roster: The successful candidate will be required to work rotating shifts, including weekends (21:30pm to 06:30am). No work on public holiday WiFi: While working off-site/remotely, the successful candidate must have reliable internet connectivity (fibre, LTE or 5G) with a minimum speed of 50 Mbps and a minimum download speed of 25 Mbps. In the event of connectivity issues or loadshedding at home, staff will be required to work from the office. Responsibilities To provide the first point of contact for employees accessing Lyra Southern Africa To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the NSC Managers To accurately capture all information on the database pertinent to the clinical management of the case To adhere to all clinical protocols and procedures as laid out by Clinical Management To adhere to the operational standards as set out by Operational Management Qualifications Minimum level of experience required (including any industry-specific experience) Minimum of a Master's Qualification as a Clinical/Counselling/Educational Psychologist and current registration as such with the HPCSA. Minimum of an Honour’s Qualification as a Clinical Social Worker and current registration as such with the SACSSP. Minimum of a B Psych Degree with registrations at the HPCSA as a registered counsellor. Candidates must be able to undertake therapy in a minimum of two languages i.e. English and African language Minimum Skillset Required Knowledge about and skilled in providing Solution Focused Therapy to clients Computer literacy & ability to type fast Ability to effectively merge Clinical and EHWP focus Client service orientation Articulate Good telephone manner and ability to provide telephonic therapy Risk Assessment Good time management ability Ability to work within a team Ability to work well under pressure Ability to function within a structured call centre environment Business and commercial awareness Provide counselling within a short-term framework " We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/eap-clinician-night-shift-at-lyra-health-901c4d

Source: https://jobsbylevel.com/jobs/eap-clinician-night-shift-at-lyra-health-901c4d

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