# Employee Relations Manager, Employee Relations at Amazon

Amazon is hiring an Employee Relations Manager, Employee Relations. It pays $127k-$172k a year and Level rates it Little AI ●○○○; you can [apply on Amazon](https://jobsbylevel.com/go/21defe32-9983-4c07-bc50-56dce02b9980?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. US, CA, Riverside.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 38 out of 100)
- Location: US, CA, Riverside
- Salary: $127k-$172k
- Posted: November 4, 2026
- Apply: https://jobsbylevel.com/go/21defe32-9983-4c07-bc50-56dce02b9980?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=employee-relations-manager-employee-relations-at-amazon-374cf6

## Description

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ERM with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The ERM also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Employee Relations Manager will possess employee relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The ERM will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful ERM will be a strong project manager, capable of independently owning large-scale, network-wide projects. The ERM will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time. This position is RTO required although open to location. Key job responsibilities - Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks Basic qualifications - 7+ years of employee relations, labor relations, or labor/employment law experience - Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint) - Bachelor's degree or equivalent - Experience supporting large hourly workforces - Experience analyzing and using metrics to identify improvements in employee Preferred qualifications - Experience in employee relations, labor relations, or labor/employment law Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/employee-relations-manager-employee-relations-at-amazon-374cf6

Source: https://jobsbylevel.com/jobs/employee-relations-manager-employee-relations-at-amazon-374cf6

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