# Employee Relations - Senior Manager at PwC

PwC is hiring an Employee Relations - Senior Manager in Dublin, Ireland. Level rates it Little AI ●○○○; you can [apply on PwC](https://jobsbylevel.com/go/b6222a07-022a-4cf8-bc4e-98c09de526f7?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Dublin.

## Details

- Company: [PwC](https://jobsbylevel.com/companies/pwc)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Dublin
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/b6222a07-022a-4cf8-bc4e-98c09de526f7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=employee-relations-senior-manager-at-pwc-356f39

## Description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Senior Manager Job Description & Summary The purpose of the role is to provide specialist expertise and leadership on complex employee relations matters across PwC Ireland. Working in partnership with senior leaders, managers, People Business Partners and People & Culture colleagues, the role will strengthen consistent, fair and effective employee relations practice, support sound risk management and build ER capability across the firm. The role will contribute to a positive employee experience aligned with our People Value Proposition, “Grow here. Go further.” The purpose of the role is to provide specialist expertise and leadership on complex employee relations matters across PwC Ireland. Working in partnership with senior leaders, managers, People Business Partners and People & Culture colleagues, the role will strengthen consistent, fair and effective employee relations practice, support sound risk management and build ER capability across the firm. The role will contribute to a positive employee experience aligned with our People Value Proposition, “Grow here. Go further.” Responsibilities will include: Lead the development and implementation of the firm’s employee relations approach, policies, governance and frameworks, ensuring alignment with business priorities, Irish employment legislation and good practice. Act as the senior escalation point for complex, sensitive and higher-risk employee relations matters, providing expert advice, constructive challenge and oversight to senior leaders and People Business Partners. Lead and manage complex employee relations matters from initial assessment through to resolution, including grievances, disciplinary matters, performance concerns, dignity at work matters, absence-related cases, appeals and employee exits. Lead or oversee complex workplace investigations, ensuring clear terms of reference, fair and robust processes, evidence-based findings and high-quality reports. Develop appropriate case strategies and maintain accurate, confidential and robust documentation to support procedurally fair, consistent and evidence-based decisions. Promote early intervention and informal resolution where appropriate, while ensuring formal processes are followed when required. Partner with the internal legal team and, where appropriate, external employment counsel, retaining ownership of the employee relations and people-management aspects of cases and escalating legal risk when required. Provide senior stakeholders with clear and balanced assessments of key issues, risks, options and recommendations, applying sound judgement across employee experience, fairness, business needs, precedent and reputation. Lead or provide specialist ER input to organisational change and restructuring, including consultation, communications, role changes, transfers and changes to terms and conditions. Design and deliver ER guidance, decision frameworks, toolkits, playbooks and learning, and coach leaders, managers and People Business Partners to strengthen capability and consistency. Monitor developments in Irish employment law and employee relations practice, translating these into practical implications for the firm’s policies, processes and ways of working. Analyse ER case data, trends and recurring themes to identify systemic issues, capability gaps and areas of risk or opportunity, recommending preventative and continuous-improvement actions. Requirements Significant employee relations experience (10+ years), gained in a specialist ER role or a senior HR/People role with substantial responsibility for complex employee matters. Demonstrable experience managing complex and sensitive ER cases from initial assessment through to resolution. Strong experience conducting or overseeing workplace investigations and producing clear, evidence-based reports and recommendations. Experience

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Source: https://jobsbylevel.com/jobs/employee-relations-senior-manager-at-pwc-356f39

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