# ENGINEER - CMDB DATA QUALITY at AstraZeneca

AstraZeneca is hiring an ENGINEER - CMDB DATA QUALITY in Chennai, India. Level rates it Little AI ●○○○; you can [apply on AstraZeneca](https://jobsbylevel.com/go/221a6cd9-6dfd-40aa-9543-0633f3d094ab?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. India - Chennai.

## Details

- Company: [AstraZeneca](https://jobsbylevel.com/companies/astrazeneca)
- AI level: AI Level 1 (score 0 out of 100)
- Location: India - Chennai
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/221a6cd9-6dfd-40aa-9543-0633f3d094ab?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=engineer-cmdb-data-quality-at-astrazeneca-ed01da

## Prepare for this job

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## Description

Job Title: Engineer - CMDB Data Quality GCL: C1/C2/C3 Introduction to role: Are you ready to transform complex configuration data into trusted insight that powers critical services and, ultimately, helps patients receive life-changing medicines faster? Do you enjoy transforming messy datasets into reliable maps of how applications run, so teams can make faster, safer decisions? In this role you will be the engine behind the accuracy, completeness and timeliness of our ServiceNow CMDB. You will work with global colleagues across time zones to raise data standards, strengthen governance and deliver reliable configuration data for Incident, Change, Security and Asset processes. Your work will remove noise, reduce risk and give our technology and product teams the confidence to move at speed. From day one, you will own measurable improvements in CMDB health for priority classes and applications. As you scale your impact, you will shape automated controls, streamline certification cycles and provide the insights that steer remediation, modelling decisions and operational resilience. Accountabilities: CMDB Data Quality Monitoring and Standards: Monitor and improve health across key CI classes and domains, focusing on completeness, accuracy, compliance, freshness and relationships; define measurable targets, track trends and drive actions that move the metrics. Root Cause Analysis and Controls: Profile data, distinguish isolated vs. systemic issues and document causes; validate against the Data Dictionary; strengthen quality rules and controls to prevent recurrence. CI Remediation and Lifecycle Integrity: Eliminate duplicates, stale/orphaned CIs and shadow datasets; confirm operational status with owners, correct lifecycle states and retire records appropriately to keep the CMDB trustworthy. Discovery and Integration Quality: Monitor source-specific exceptions across ServiceNow Discovery, AWS, Azure, Intune, Tanium, VMware, Qualys, Wiz, Claroty and other sources; investigate identification and load anomalies; validate data after changes and engage SMEs for complex fixes. Service Mapping and Relationship Integrity: Assure the ongoing quality of maps for onboarded applications, identifying missing or broken relationships, stale dependencies and incorrect links; coordinate remediation with owners and track to closure. CSDM and Modelling Compliance: Review Business/Application Services and infrastructure CIs against modelling standards; flag non-compliance and missing links; coordinate corrections while partnering with SMEs on design decisions. Ownership, Certification and Governance: Validate CI ownership and support groups; coordinate periodic certification and attestations for CIs and service maps; track overdue actions, escalate through governance and retain evidence of completion. Build and maintain dashboards and governance reports on CMDB health, ownership, certification, and mapping. Explain issues, root causes, and required actions clearly to collaborators and leadership. Continuous Improvement and Automation: Identify recurring issues, recommend and operate automated classification, retirement and remediation controls; reduce manual effort and improve time-to-remediation. Essential Skills/Experience: Bachelor’s degree in Information Technology, Computer Science, Data / Business Analytics, or equivalent experience. At least 3 years of relevant experience in IT Service Management, CMDB, IT asset or configuration management, technology operations, data quality or technology data analysis. Practical experience with ServiceNow CMDB, CMDB Health and reporting, including CI classes, attributes and relationships. Understanding of ITIL Configuration, Asset, Change and Incident processes and data-quality principles: completeness, accuracy, consistency and timeliness/freshness. Experience analysing large configuration, asset or technology data sets, identifying trends, and remediating data-quality issues using profiling, de-duplication,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/engineer-cmdb-data-quality-at-astrazeneca-ed01da

Source: https://jobsbylevel.com/jobs/engineer-cmdb-data-quality-at-astrazeneca-ed01da

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Level. https://jobsbylevel.com/jobs/engineer-cmdb-data-quality-at-astrazeneca-ed01da.

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