# Engineering Manager- ServiceNow Platform at Booking.com

Booking.com is hiring an Engineering Manager- ServiceNow Platform in Bengaluru, India. Level rates it Little AI ●○○○; you can [apply on Booking.com](https://jobsbylevel.com/go/6400cb4d-8ccc-4691-bcfe-3d364cd2d6d9?utm_medium=ai-agent).

AI Level 1, AI centrality 32 out of 100. Bangalore, India.

## Details

- Company: [Booking.com](https://jobsbylevel.com/companies/booking-com)
- AI level: AI Level 1 (score 32 out of 100)
- Location: Bangalore, India
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/6400cb4d-8ccc-4691-bcfe-3d364cd2d6d9?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=engineering-manager-servicenow-platform-at-booking-com-0a979a

## Description

Company Intro Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable . The mission of Booking Holdings is to make it easier for everyone to experience the world . During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $90 billion . Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and a legal entity of Booking Holdings Inc . The Center was created to support the increasing business demands of the Booking Holdings Brands . The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units . Job Overview As an Engineering Manager in the ServiceNow Platform team, you are accountable for people leadership, platform health, and delivery outcomes . You will lead one or more engineering teams responsible for building, operating, and evolving the “B.Now” platform as a reliable, scalable, and well-governed enterprise capability . This is a great opportunity for a strong technology leader to guide and coach an engineering team while taking full ownership of platform health and technical direction . You are not expected to be a day-to-day developer, but you must be technically credible—able to guide architectural decisions, challenge implementation approaches, and step in when required . You will work closely with Product, Architecture, Security, Risk, and Business stakeholders to ensure the platform evolves in line with Booking.com’s strategic priorities and regulatory obligations (including SOX and DORA) . This is an advanced engineering role at the intersection of business and technology; requiring hands-on knowledge of enterprise workflow platforms, CMDB, automation, and integrations, as well as a strong ability to connect engineering with business outcomes . Contact us if you are ready to take ownership of enterprise platform development with global impact . What you’ll be doing: People Leadership Inspire, motivate, coach, and develop ServiceNow engineering teams across multiple capability areas ; Directly manage engineers, support career development, performance management, and succession planning ; Lead by example by taking ownership, being proactive, and removing obstacles to enable engineers to do their best work ; Foster a high-performance, inclusive culture focused on quality, innovation, continuous learning, and celebrating unified success ; Respect the Booking.com values and use them as a guide to the way we work . Technology, Craft & Delivery Act as the primary custodian of the “B.Now” ServiceNow platform’s health, ensuring stability, performance, availability, and incident readiness (including P1/P2 alerting and mitigation) ; Drive engineering planning, technical quality, best practices, and unified monitoring/observability (dashboards covering MID servers, discovery, critical integrations, and performance analytics) ; Lead automation and toil-reduction initiatives using IntegrationHub, standard flow design patterns, and AI-augmented operations (Now Assist, agentic AI, AI Control Tower governance) ; Oversee integration reliability and operational excellence between B.Now and core enterprise systems (Service Directory, Nemo, cloud platforms, HR, and finance systems) ; Drive continuous improvement and technical excellence across operational processes, monitoring, and runbooks . Architecture & Product Strategy Partner with Product Managers and stakeholders to define, shape, and deliver the roadmap and operational plans ; Own platform architecture and participate in architectural governance (ARB), ensuring alignment with Booking.com

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/engineering-manager-servicenow-platform-at-booking-com-0a979a

Source: https://jobsbylevel.com/jobs/engineering-manager-servicenow-platform-at-booking-com-0a979a

## Cite this page

Level. https://jobsbylevel.com/jobs/engineering-manager-servicenow-platform-at-booking-com-0a979a.

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