# Enterprise Account Executive  at Observe AI

Observe AI is hiring an Enterprise Account Executive . It pays $270k-$300k a year and Level rates it Works on AI ●●●○; you can [apply on Observe AI](https://jobsbylevel.com/go/7d415d22-6a2f-46df-aac3-5613d738d668?utm_medium=ai-agent).

AI Level 3, AI centrality 60 out of 100. Remote (Remote-US).

## Details

- Company: [Observe AI](https://jobsbylevel.com/companies/observe-ai)
- AI level: AI Level 3 (score 60 out of 100)
- Location: Remote (Remote-US)
- Salary: $270k-$300k
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/7d415d22-6a2f-46df-aac3-5613d738d668?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=enterprise-account-executive-at-observe-ai-a12a92

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/enterprise-account-executive-at-observe-ai-a12a92

## Description

About Us Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. Built to optimize the full lifecycle of human and AI agents, Observe.AI enables enterprises to automate customer interactions, augment agent performance, and deliver governed AI at scale. On a single platform, Observe.AI combines Voice and Chat AI Agents, real-time AI Copilots, and Conversation Intelligence with 100% interaction coverage for quality, compliance, and performance management. Trusted by leading brands, Observe.AI delivers fast time-to-value, measurable ROI, and consistent, high-quality customer experiences across every channel. Why Join Us You will build and own an enterprise territory, selling a technically complex AI platform to contact center owners and to the CIO, CTO, finance and, at times, CEO sponsors who fund the change. We sell to companies with 1,000 to 10,000 employees and roughly 300 to 2,000 contact center agents. In these companies the buying group is small enough to reach the executive who decides, and you are expected to reach them. This is a high-ownership role with a high bar. You will land the platform through the intelligence that shows where automation pays off, then expand into AI agents. You will also help set the playbook that the next hires follow. What Success Looks Like Land 5 or more new logos per year at a target ACV of $250K or more. Win one or two expansions or upsells inside your existing account base each year. Hold 4 to 5x pipeline coverage, with a meaningful share self-sourced in your own territory. Forecast within 10% of actual, using Commit, Strong Upside, Upside, and Pipeline. What you'll be doing: Own your territory like a CEO Build and run a territory plan for enterprise accounts that fit our profile, and say no to accounts that do not. Source your own pipeline through multi-threaded outreach to operations leaders and executives. Personally run outbound campaigns, with AI doing the heavy lifting on research and personalization. Navigate large, matrixed organizations with technical and business stakeholders. Lead complex, technical sales cycles Sell to two buying centers: contact center operations (CX, quality, workforce, and support leaders) and the technology and finance executives who own architecture, security, and budget. Explain how voice and chat AI agents and copilots work, in plain terms, to a skeptical CIO. Cover guardrails, data handling and residency, integration with CCaaS platforms (such as Genesys, NICE, Five9, and Amazon Connect), and how performance is measured. Run proof-based evaluations. Work with Solutions Engineers and forward-deployed engineers to scope use cases and win the technical and security evaluation, and keep the process honest from first call to signature. Build ROI cases that a CFO will sign off on, tied to cost per contact, containment, quality, and agent productivity. Run deals on MEDDPICC, and hold every deal to our Five Wins gates (business, product, technical, security, and commercial) before it advances. Build and scale the AI agent motion Turn what works in your deals into repeatable plays, and share what you learn with Product, Engineering, CX, and Marketing. Mentor Enterprise AEs on technical selling and executive engagement. Show up in person for executive roundtables and customer events, and help turn happy customers into references. Operate with discipline Keep CRM and deal records current. Our goal is for AI to maintain most of the record, so what you put in should be accurate and brief. Run account plans and expansion strategies, and take pricing through our deal desk and discount tiers. How We Work Observe.AI is an AI-native company, and we expect you to be too. You will build your own AI workflows for account research, outbound, deal strategy, and forecasting, and pick up new tools as they appear. You do not need a specific stack. You need curiosity

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