# Enterprise Implementation Manager at Coursera

Coursera is hiring an Enterprise Implementation Manager. Level rates it Little AI ●○○○; you can [apply on Coursera](https://jobsbylevel.com/go/7cb66cdb-ac3d-4f5a-9c7b-6b29222e277d?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. United Kingdom.

## Details

- Company: [Coursera](https://jobsbylevel.com/companies/coursera)
- AI level: AI Level 1 (score 34 out of 100)
- Location: United Kingdom
- Posted: November 11, 2026
- Apply: https://jobsbylevel.com/go/7cb66cdb-ac3d-4f5a-9c7b-6b29222e277d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=enterprise-implementation-manager-at-coursera-1f01bc

## Description

About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog . Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. How we work We let you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. Job Overview: As an Enterprise Implementation Manager, you will join the Coursera + Udemy Professional Services team to manage onboarding projects for our Enterprise clients. As part of the Professional Services team, you will work in close partnership with Customer Success to lead newly signed customers through a structured 8-12 week onboarding journey, from initial platform configuration and integration through to early adoption and handoff to their Customer Success Manager. In addition to delivering exceptional onboarding experiences, you will contribute to shaping the practice itself and helping elevate the quality and consistency of the team's work. About your skills Consulting: You are recognized as a go-to expert both internally and by your customers. You bring a sophisticated strategic lens to every engagement, helping customers connect their learning investment to measurable business outcomes. You proactively identify risks and opportunities that others may overlook, and you help shape how the onboarding practice continues to evolve. Customer Engagement: You build deep, trust-based relationships with senior stakeholders, including executives and key decision-makers, navigating complex organizational dynamics with confidence. You read the broader context of a customer's business and adapt your approach to influence outcomes that benefit both the customer and Udemy. Customer Success: You think beyond the onboarding window, connecting early adoption patterns to long-term retention, expansion, and renewal outcomes. You bring a strategic understanding of what drives customer value at scale and actively contribute to how the team defines and measures success. Project Management: You lead complex, multi-stakeholder onboarding engagements with minimal oversight, managing competing priorities, resolving cross-functional dependencies, and keeping engagements on track even in ambiguous or fast-moving situations. You help define and refine the frameworks and processes the team uses to deliver consistently. What you’ll be doing Lead end-to-end onboarding engagements for Coursera and Udemy’s most strategic newly signed customers, serving as a trusted advisor and primary point of contact throughout the 8-12 week journey Develop and tailor onboarding plans that connect customer learning goals to measurable business outcomes, ensuring a strong foundation for long-term success Deliver strategic consultations alongside hands-on

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Source: https://jobsbylevel.com/jobs/enterprise-implementation-manager-at-coursera-1f01bc

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