# Enterprise Master Data Management Operations Specialist (Japanese Speaker) at Roche

Roche is hiring an Enterprise Master Data Management Operations Specialist (Japanese Speaker) for a remote role open to applicants in Malaysia. Level rates it Little AI ●○○○; you can [apply on Roche](https://jobsbylevel.com/go/8175df9c-eddb-4353-9562-9789f35f157d?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Petaling Jaya).

## Details

- Company: [Roche](https://jobsbylevel.com/companies/roche)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Petaling Jaya)
- Posted: September 10, 2026
- Apply: https://jobsbylevel.com/go/8175df9c-eddb-4353-9562-9789f35f157d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=enterprise-master-data-management-operations-specialist-japanese-speaker-at-roche-59dbd2

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/enterprise-master-data-management-operations-specialist-japanese-speaker-at-roche-59dbd2

## Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position A Healthier Future. It’s What Drives Us to Innovate. At Roche, our purpose is simple but profound: to continuously advance science and ensure everyone has access to the healthcare they need, today and for generations to come. We’re creating a world where we all have more time with the people we love—and that’s what makes us Roche. This role is part of the Master Data Management (MDM) division, where we are dedicated to providing world-class operational support and driving seamless collaboration across departments to ensure efficiency and innovation. At Roche, we don’t just maintain data—we transform it into actionable insights that enable impactful decisions, supporting business needs and customer satisfaction worldwide. The Opportunity: As an EMDM Associate, you will play a crucial role in ensuring our technological architecture meets user requirements while maintaining day-to-day operations in line with established service levels and SOPs. Your work will be pivotal in ensuring smooth data flow across our global business processes, enabling Roche to stay at the forefront of healthcare innovation. Service Delivery: In this role, you’ll be responsible for performing a variety of crucial tasks, including but not limited to: Conducting system analysis, issue resolution, and inquiry handling Ensuring process compliance across all relevant activities Handling incoming incidents, supporting Roche affiliates Utilizing our ticketing system for managing incoming requests and issues Working within agreed SLA thresholds for incident resolution and requests Acting as the first point of contact for business users in the maintenance of Supplier, Customer, Employee, and Intercompany Master Data Documentation Handling and Reporting: Maintaining process documentation, training materials, and an extensive knowledge base Ensuring all documentation remains up to date, clear, and accessible for continuous learning and operational efficiency Cross-Functional Collaboration: Proactively seeking opportunities to enhance collaboration between teams and functions across various regions and departments Training & Advisory: Developing learning paths and materials for training sessions Contributing to cross-departmental initiatives Coordinating with support teams for process and system changes Offering cross-department training to help upskill other teams within Roche Service Transition, Project Management, and Process Improvement: Handling projects and supporting global initiatives from initiation to execution Assisting with deployment support, including data collection, training, and testing Engaging in technology projects, including functional analysis and testing within systems like HP ALM and Scripting Regression Testing Finding opportunities for process improvement and driving implementation plans Coordinating and prioritizing multiple cases and mini-projects simultaneously Leadership, People, and Culture: Stakeholder Management: Ensuring regular communication with the Finance & Procurement community Acting as a key escalation point for IT-related issues Building strong relationships with internal stakeholders to understand their business needs Delivering exceptional service support to the business and external parties Partnering with a variety of business and technical teams to enhance service delivery Understanding customer objectives and working to gather and deliver on their requirements effectively Acting as a conduit between business and technical support teams, ensuring

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/enterprise-master-data-management-operations-specialist-japanese-speaker-at-roche-59dbd2

Source: https://jobsbylevel.com/jobs/enterprise-master-data-management-operations-specialist-japanese-speaker-at-roche-59dbd2

## Cite this page

Level. https://jobsbylevel.com/jobs/enterprise-master-data-management-operations-specialist-japanese-speaker-at-roche-59dbd2.

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