# Enterprise Support Manager, ES-NAMER-ENT, ES-NAMER-SMB at Amazon

Amazon is hiring an Enterprise Support Manager, ES-NAMER-ENT, ES-NAMER-SMB in San Diego, United States. It pays $169k-$229k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/0e881c51-5f52-42b6-aff7-70990268217a?utm_medium=ai-agent).

AI Level 1, AI centrality 10 out of 100. US, CA, San Diego.

## Details

- Company: [Amazon](https://jobsbylevel.com/companies/amazon)
- AI level: AI Level 1 (score 10 out of 100)
- Location: US, CA, San Diego
- Salary: $169k-$229k
- Posted: October 15, 2026
- Apply: https://jobsbylevel.com/go/0e881c51-5f52-42b6-aff7-70990268217a?utm_medium=ai-agent

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/enterprise-support-manager-es-namer-ent-es-namer-smb-at-amazon-c86594

## Description

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The AWS Support team is seeking an Enterprise Support Manager that enjoys solving problems, working with customers, and who has a background from a variety of different fields. If you have experience leading teams responsible for building or managing full application stacks from the system (Linux or Windows) up through a custom application, managing part of a network from layer 3 and higher, or web-related programming that includes the consumption of web services we’d like to talk with you! Physical Requirements Open to traveling up to 25%. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications - 5+ years of technical team management experience - Bachelor's degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field Preferred qualifications - Experience driving projects to improve support-related processes and technical support - Experience in systems administration, network engineering, or software development engineering - Experience in technical account management, business relationship management, or consulting - Experience with AWS services or other cloud offerings - Experience working with enterprise software companies - Experience as a systems administrator or software development engineer - Experience driving improvement programs in the operations, engineering and support fields - 5+ years of communicating with and presenting to executive and senior audiences experience - Experience at Amazon, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/enterprise-support-manager-es-namer-ent-es-namer-smb-at-amazon-c86594

Source: https://jobsbylevel.com/jobs/enterprise-support-manager-es-namer-ent-es-namer-smb-at-amazon-c86594

## Cite this page

Level. https://jobsbylevel.com/jobs/enterprise-support-manager-es-namer-ent-es-namer-smb-at-amazon-c86594.

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