# ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL) at PwC

PwC is hiring an ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL) in Cairo, Egypt. Level rates it Little AI ●○○○; you can [apply on PwC](https://jobsbylevel.com/go/b6cefef4-b44c-4ed4-b7b3-280b51e9e1e4?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Cairo - ETIC.

## Details

- Company: [PwC](https://jobsbylevel.com/companies/pwc)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Cairo - ETIC
- Posted: November 21, 2024
- Apply: https://jobsbylevel.com/go/b6cefef4-b44c-4ed4-b7b3-280b51e9e1e4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=etic-hr-managed-services-senior-associate-hr-generalist-hcbl-at-pwc-402cf1

## Description

Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Senior Associate Job Description & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. About PwC ETIC - Egypt Technology and Innovation Centre PwC opened a new Technology & Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture. Job Summary: What does this role aim to achieve in the firm/what impact does the role create The Managed Services - HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience. Roles and Responsibilities: Daily tasks and delivery expectation As a Managed Services HR Operations Senior Associate/Associate, you will contribute to delivering some or all of these activities for clients of PwC: Support the transition of related HR processes from the Client to the PwC team e.g. Coordinate and support any transition tasks Upskill on any required process workflows and technologies Manage Employee Data & Documentation e.g. Maintain accurate and up-to-date employee records in HR systems, ensuring data integrity and confidentiality Organize relevant documents (contracts, performance reviews, etc.) Archive records for compliance and reference Create and use organised digital systems to store and manage files using clear naming rules Receive, review and maintain employee files incl. sending requests to employees with outdated documents Obtain necessary approvals (e.g., HR manager, legal team) and inform relevant stakeholders when needed Provide HR Helpdesk/ Support Services Address queries related to policies, benefits, payroll, and other HR functions as required Support employee on/offboarding & lifecycle management e.g. Facilitate onboarding and offboarding processes, including document collection, background checks, and exit formalities Support internal mobility and promotion processes Conduct exit interviews to gather feedback Send feedback to related parties Support grievances & escalations Maintain detailed records of grievances, investigations, and resolutions and support consistent application of disciplinary actions or corrective measures. Support investigations into workplace issues, including misconduct and policy violations etc. and ensure findings are documented accurately.. Support

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/etic-hr-managed-services-senior-associate-hr-generalist-hcbl-at-pwc-402cf1

Source: https://jobsbylevel.com/jobs/etic-hr-managed-services-senior-associate-hr-generalist-hcbl-at-pwc-402cf1

## Cite this page

Level. https://jobsbylevel.com/jobs/etic-hr-managed-services-senior-associate-hr-generalist-hcbl-at-pwc-402cf1.

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