# Executive - Work Place Technology at Apparel Group

Apparel Group is hiring an Executive - Work Place Technology. Level rates it Little AI ●○○○; you can [apply on Apparel Group](https://jobsbylevel.com/go/f6dc86fb-ec41-4106-8d7f-ded6e380f898?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. United Arab Emirates.

## Details

- Company: [Apparel Group](https://jobsbylevel.com/companies/apparel-group)
- AI level: AI Level 1 (score 38 out of 100)
- Location: United Arab Emirates
- Posted: October 29, 2026
- Apply: https://jobsbylevel.com/go/f6dc86fb-ec41-4106-8d7f-ded6e380f898?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=executive-work-place-technology-at-apparel-group-227a75

## Description

KEY RESPONSIBILITY 1. Store IT Support • Diagnose and resolve POS, billing software, and network issues at retail and F&B stores — including application errors, WAN/LAN faults, Wi-Fi drops, and VPN instability. • Troubleshoot and resolve biometric attendance and access control machine faults — sensor errors, connectivity failures, mis-punch corrections, and firmware issues. • Investigate IT-related customer complaints raised by store teams — payment processing failures, queue management errors, and connectivity-related service disruptions. • Deliver remote support via remote access tools; conduct on-site visits for hardware replacement, reconfiguration, or escalated POS issues that cannot be resolved remotely. • Log, triage, and manage all store support tickets within SLA; flag at-risk tickets proactively and maintain clear communication with store managers throughout resolution. 2. New Store IT Setup & Openings • Coordinate with the project and brand team ahead of new store openings to confirm IT asset lists, timeline milestones, network requirements, and site readiness. • Install all IT assets at new store locations — POS terminals, printers, scanners, cabling, and peripherals — and update the asset register upon completion. • Configure the full store network stack — routers, managed switches, wireless APs, and VLANs for POS, corporate, guest, and IoT traffic; validate LAN and WAN connectivity. • Configure the store firewall, establish VPN tunnels to Head Office, install and test billing software and mPOS devices end-to-end, and commission biometric machines. • Conduct a comprehensive pre-opening IT readiness review and sign off the store IT checklist before formally handing the site to store management. 3. Store Closure & IT Asset Management • Manage the full IT asset collection process for closing stores — de-install, catalogue, and reconcile all equipment including POS terminals, switches, APs, biometric machines, and peripherals against the asset register. • Clean, inspect, and securely pack all assets for transport to the central warehouse; update the asset register with condition and storage location. • Decommission all systems at closing stores — revoke user credentials, terminate network and ISP access, perform data wipe on all devices, and archive configuration documentation. • Coordinate the IT closure workstream with the project team, HR, and ISP; track service tickets for each closure task and produce a completion report confirming full recovery and decommissioning. 4. User Hardware & Software Support • Diagnose and resolve hardware faults across laptops, desktops, monitors, printers, scanners, and peripherals for Head Office and store users; coordinate warranty repairs or vendor RMA where required. • Diagnose and resolve software issues — OS errors, Microsoft 365 faults, application crashes, licensing problems, and configuration errors; perform reinstallation or patching as required. • Process user access requests — create, modify, and revoke Active Directory accounts, shared mailbox permissions, application access, and network drive assignments. • Deliver remote support via remote desktop tools; conduct on-site visits for hardware replacements, device swaps, or complex multi-system issues that require physical presence. • Provide IT training and guidance on Microsoft 365, VPN usage, and password management; create how-to guides for recurring queries to reduce repeat ticket volumes. 5. User Onboarding — IT Setup • Configure hardware for new employees — OS imaging, domain join, standard software installation, peripheral setup, and asset tagging; ensure the device is fully operational before Day 1. • Install and configure all role-appropriate software — Microsoft 365, business applications, VPN client, and communication tools; verify all software is licensed, activated, and correctly configured. • Register new employees in the biometric attendance and access control system — capture biometric data, assign

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/executive-work-place-technology-at-apparel-group-227a75

Source: https://jobsbylevel.com/jobs/executive-work-place-technology-at-apparel-group-227a75

## Cite this page

Level. https://jobsbylevel.com/jobs/executive-work-place-technology-at-apparel-group-227a75.

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