# Facilities Assistant at Capita

Capita is hiring a Facilities Assistant. It pays £13k a year and Level rates it Little AI ●○○○; you can [apply on Capita](https://jobsbylevel.com/go/80aeb6dc-7ed1-4881-ae5c-12c6622a71e9?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Gloucester.

## Details

- Company: [Capita](https://jobsbylevel.com/companies/capita)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Gloucester
- Salary: £13k
- Posted: November 13, 2026
- Apply: https://jobsbylevel.com/go/80aeb6dc-7ed1-4881-ae5c-12c6622a71e9?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=facilities-assistant-at-capita-7c004b

## Description

Facilities Assistant Location: Police Headquarters, Waterwells Drive, Gloucester Salary: £13,415.66 per year Hours: 20 hours per week Contract: Fixed term, 9 months Make a positive difference every day Are you friendly, organised and someone who enjoys helping people? We’re looking for a Facilities Assistant to provide a welcoming, professional service at Police Headquarters in Gloucester. This is a varied, customer-facing role where you’ll support both reception and post-room services while helping the wider facilities team keep day-to-day operations running smoothly. You’ll be one of the first points of contact for visitors, contractors and clients, so your ability to provide excellent customer service and remain calm and professional, even in challenging situations, will be important. If you enjoy variety, working with people and being part of a supportive team environment, this could be a great opportunity for you. Job title: Facilities Assistant Job Description: What you’ll be doing As a Facilities Assistant, your responsibilities will include: Providing reception cover and creating a professional and welcoming first impression Meeting and greeting visitors and contractors in a friendly and courteous manner Supporting clients and customers both face-to-face and over the phone Delivering a consistently high standard of customer care Operating the post-room service, including sorting incoming post and arranging outgoing post Completing clerical and administrative tasks accurately and efficiently Supporting additional facilities services and team activities where required Responding positively to customer requests and doing your best to exceed expectations Following all relevant health and safety requirements Working collaboratively with colleagues to support both project activity and business-as-usual facilities services What we’re looking for You’ll be comfortable working with a wide range of people and able to deliver great service in a busy environment. Essential experience: Previous customer-facing experience Experience of working in a reception environment The resilience and confidence to deal professionally with challenging or irate situations You’ll also bring: Good clerical and administrative skills A polite, professional and friendly approach Good organisational and team-working skills A positive, can-do attitude A flexible approach to your work The ability to remain calm and effective when working under pressure in a fast-paced environment A genuine focus on providing a great experience for customers, clients and colleagues Working hours This is a part-time position working 20 hours per week, with flexibility around how the hours are worked to provide appropriate operational coverage. Working patterns can include: Three days of 4 hours, plus 8 hours on Friday , or Five days of 4 hours This flexibility could make the position particularly attractive if you’re looking for a part-time opportunity that can fit around other commitments. About Capita & Tascor Capita helps public and private sector clients run complex business processes more efficiently and create better experiences for the people they serve. Tascor is part of Education & Government Services, a division of Capita. We provide facilities management for secure criminal justice, immigration and public sector settings. We don’t just look after buildings; we take care of the services that keep them working. Join us and put your practical experience to use in a setting where well-maintained facilities matter. What’s in it for you? A basic salary of £13,415.66 per year Time to recharge: 23 days’ holiday, rising to 27, with the opportunity to buy extra leave. Give something back: take a paid day to volunteer for our charity partners or a cause of your choice. Support for you and your family: auto-enrolment in our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, and two weeks’ paternity pay.

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/facilities-assistant-at-capita-7c004b

Source: https://jobsbylevel.com/jobs/facilities-assistant-at-capita-7c004b

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