# Field Assurance Manager at Centrica

Centrica is hiring a Field Assurance Manager. Level rates it Little AI ●○○○; you can [apply on Centrica](https://jobsbylevel.com/go/4c084115-eb42-4203-997c-c31f5a50a1a6?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Remote (Flexible).

## Details

- Company: [Centrica](https://jobsbylevel.com/companies/centrica)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Remote (Flexible)
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/4c084115-eb42-4203-997c-c31f5a50a1a6?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=field-assurance-manager-at-centrica-0b468e

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/field-assurance-manager-at-centrica-0b468e

## Description

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint. 🚀 Field Assurance Manager 📍 Location: Any Centrica location | Hybrid working 🕒 Permanent . 🔍 The role The Field Collections Assurance Manager will lead the governance, quality assurance, risk and control framework across Field Collections, ensuring operational activity meets customer, regulatory, safety and business requirements. The role will use quality insight, assurance findings and operational data to identify emerging risks, control weaknesses, recurring issues and improvement opportunities. This role is responsible for translating assurance outcomes into clear corrective actions, strengthening controls, maintaining risk registers, governing working instructions, and ensuring improvements are embedded and sustained. Acting as a key escalation point, the postholder will work closely with Field Operations, Quality Assurance, Compliance, Safety, Risk and other business functions to provide constructive challenge, improve customer outcomes, support regulatory compliance and drive operational effectiveness. 💼Key Responsibilities & What you’ll be doing: Use Quality Assurance feedback to support governance across Field Collections workstreams, translating insight into actionable performance Identify, assess and monitor operational, customer, regulatory and safety risks. Maintain appropriate risk registers and ensure risks are recorded, evaluated, controlled and escalated through the correct governance routes. Design, maintain and monitor preventive, detective and corrective controls. Assess whether controls remain appropriately designed and effective, identifying gaps that require additional controls, assurance activity or process improvement. Analyse quality outcomes, assurance findings, appeals, corrective actions, management information and operational trends to identify root causes, recurring issues, emerging risks and missed opportunities. Ensure identified risks and assurance findings translate into clear actions, accountable owners and agreed timescales. Monitor actions through to effective closure and confirm that improvements are embedded and sustained. Maintain oversight of field activity to validate outcomes and confirm that customer, business, safety and regulatory requirements are being met. Provide constructive challenge where processes or decisions could expose the business or its customers to unnecessary risk. Develop, maintain and govern working instructions, quality frameworks, control documentation and supporting guidance, ensuring they remain clear, current and aligned with operational and regulatory requirements. Act as a key escalation point for quality concerns, control weaknesses, assurance findings and governance issues. Build effective relationships across Field Operations, Quality Assurance, Compliance, Safety, Risk and other key business functions. Skills & Experience: Strong operational knowledge of Field Collections Detailed Revenue Protection and energy-theft knowledge. Experience in

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/field-assurance-manager-at-centrica-0b468e

Source: https://jobsbylevel.com/jobs/field-assurance-manager-at-centrica-0b468e

## Cite this page

Level. https://jobsbylevel.com/jobs/field-assurance-manager-at-centrica-0b468e.

Get job alerts: https://jobsbylevel.com/newsletter