# Field Service Engineer at Indra Group UK & Ireland

Indra Group UK & Ireland is hiring a Field Service Engineer in Dublin, Ireland. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/9004066d-e96c-4bb5-ad2a-b1b291042511?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Dublin, County Dublin, Ireland.

## Details

- Company: [Indra Group UK & Ireland](https://jobsbylevel.com/companies/indra-group-uk-ireland)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Dublin, County Dublin, Ireland
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/9004066d-e96c-4bb5-ad2a-b1b291042511?utm_medium=ai-agent

## Description

Indra is seeking Field Service Engineers to join its technical Field Operations team supporting the Next Generation Ticketing Managed Service. This is a hands-on technical role responsible for the installation, maintenance, diagnosis, repair and operational support of electrical, electronic and electromechanical equipment deployed across Transport Operator and other operational locations. Field Service Engineers provide onsite technical support ranging from first response, initial fault investigation and equipment replacement through to more advanced diagnosis and resolution, depending on individual experience, demonstrated technical competence and authorised level of support. The role includes planned and reactive maintenance, fault diagnosis, equipment and component replacement, preventative maintenance, technical testing, asset and work-order updates, and escalation of faults requiring specialist support. Field Service Engineers work closely with the Field Service Coordinator, Laboratory and Field Support Technicians and the wider technical support organisation. Engineers with appropriate experience and demonstrated capability may undertake more complex Level 2 activities, support less experienced team members and progress into senior technical responsibilities as the Field Operations capability develops. The Field Operations team will support a seven-day operational service, including weekends and public holidays, with coverage aligned to the operating requirements of the NGT transport network. Working arrangements may include early and late shifts, rotating shift patterns, staggered working hours and planned out-of-hours activities, depending on operational requirements. Employees may also be required to participate in an on-call rota to support critical incidents and emergency maintenance outside normal staffed hours, including overnight periods. Flexibility will be required to support planned maintenance, reactive incidents, equipment installations, replacements and other operational activities across the Greater Dublin Area. Specific working hours, shift allocations, on-call arrangements and associated allowances will be determined in accordance with operational requirements, contractual terms and applicable employment legislation. Requirements Field Support & Maintenance · Provide onsite and, where applicable, remote field maintenance support. · Respond to equipment incidents, faults and maintenance requirements across operational locations. · Carry out initial and advanced fault investigation and diagnosis appropriate to competence and experience. · Diagnose electrical, electronic, electromechanical and basic mechanical faults. · Perform visual inspections and identify equipment, connection, cabling or component issues. · Resolve known and documented hardware and software issues in accordance with approved procedures. · Reboot, restart, configure and test equipment and systems where required. · Carry out equipment, component, module and peripheral swap-outs in accordance with defined procedures. · Use appropriate electrical and electronic diagnostic and test equipment. · Undertake Level 1 technical support and, where appropriately skilled and authorised, Level 2 diagnosis and resolution. · Escalate faults requiring specialist or Level 3 support with sufficient diagnostic information, actions undertaken and supporting evidence. · Support investigation of recurring faults and identification of root causes. Planned & Preventative Maintenance · Carry out planned preventative maintenance in accordance with approved schedules, procedures and technical documentation. · Complete equipment inspections, functional checks and routine maintenance activities. · Identify deterioration, recurring faults or potential equipment failures and escalate these appropriately. · Support installation, commissioning, testing and introduction of new equipment where required. Equipment, Spares, Assets & Chain of Custody · Maintain

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/field-service-engineer-at-indra-group-uk-ireland-0d66ba

Source: https://jobsbylevel.com/jobs/field-service-engineer-at-indra-group-uk-ireland-0d66ba

## Cite this page

Level. https://jobsbylevel.com/jobs/field-service-engineer-at-indra-group-uk-ireland-0d66ba.

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