# Field Service Representative at Rolls-Royce

Rolls-Royce is hiring a Field Service Representative. Level rates it Little AI ●○○○; you can [apply on Rolls-Royce](https://jobsbylevel.com/go/9b277092-3994-4651-ad38-a54806aaa73e?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Lossiemouth.

## Details

- Company: [Rolls-Royce](https://jobsbylevel.com/companies/rolls-royce)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Lossiemouth
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/9b277092-3994-4651-ad38-a54806aaa73e?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=field-service-representative-at-rolls-royce-2a6f00

## Prepare for this job

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## Description

Job Description Job Title: Field Service Representative Working location: UK RAF Lossiemouth / onsite Rolls-Royce is contracted to deliver a range of technical support services and maintenance capabilities for domestic and international air forces on multiple fast jet and transport aircraft engines. As a Field Service Representative, your principle accountabilities will be to provide local technical support in respect of the operation and maintenance for customer engines, ensuring prompt resolution of technical issues thus minimising operational disruption. The role is a Field Service Representatives who support customers at RAF Lossiemouth with occasional travel expected to RAF Coningsby and our Bristol Headquarters. The vacancy is only open to individuals eligible to obtain UK Security Clearance. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. UK/International Deployed Operations consists of a network of Field Service Representatives that support the customer at their location as the first point of contact for Rolls-Royce. We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. This role has the opportunity to work directly with the customer and develop key interpersonal skills for personal growth. The responsive nature of the role gives a very different, broad perspective on aircraft and engine operation. Each day has variety in dealing with whatever issues present themselves in a fast paced dynamic operational environment as well as sustaining our functional capabilities.. What you will be doing With this attractive opportunity you will get a chance to: Resolve customer technical Issues in line with contractual requirements and provide support to help maintain customer satisfaction/complaint targets and delivery, including proactive management of the issues to resolution Input engine events and data highlighting, to the wider organisation, engine related issues that are impacting fleet reliability and operability Manage the “in service” customer relationships across various levels within the Customer, OEM and Supplier organisations Monitor and input fleet data to, and liaise with, the customer community on short term fleet planning and availability to ensure that they have confidence in the level of service being provided and to manage Customer expectations. Lead and conduct maintenance activities where Engine Maintenance and Repair activity is carried out Who we’re looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. To be successful in this role you will need to: Be technically competent to at least HND level or having equivalent relevant experience Have experience of aircraft propulsion system and maintenance at ML1 / ML2; will have been trained within the propulsion trade or come from a relevant Engineering / Service Engineering discipline, or holds equivalent qualifications Have knowledge of Regulatory Requirements (Military and/or Civil) Have experience of dealing in a customer facing environment Have the capability to be Responsive, Flexible and Agile in your work To work for the Rolls-Royce Defence business an

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