# Field Service Supervisor at Sandvik

Sandvik is hiring a Field Service Supervisor. Level rates it Little AI ●○○○; you can [apply on Sandvik](https://jobsbylevel.com/go/22e79c87-3e00-4836-bc31-8bcd7a908231?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Australia, QLD, Mount Isa.

## Details

- Company: [Sandvik](https://jobsbylevel.com/companies/sandvik)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Australia, QLD, Mount Isa
- Posted: November 5, 2026
- Apply: https://jobsbylevel.com/go/22e79c87-3e00-4836-bc31-8bcd7a908231?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=field-service-supervisor-at-sandvik-5ac20d

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/field-service-supervisor-at-sandvik-5ac20d

## Description

Sandvik Mining | Location: Mt Isa, QLD Job Type : Full-time, Permanent About the Opportunity An exciting opportunity has become available for an experienced and people-focused Field Service Supervisor to join the Sandvik Mining team. Based in Mt Isa , this leadership role is responsible for overseeing the day-to-day operations of the Field Service team, ensuring work is delivered safely, efficiently, and to the highest quality standards. Reporting into the Service Operations function, you will lead and coordinate field service personnel, manage workflow and resources, and drive continuous improvement initiatives to enhance operational performance and customer outcomes. This role offers a balance of people leadership, operational management, customer engagement, and technical support within a fast-paced mining and heavy industry environment. Responsibilities include but not limited to Lead and supervise day-to-day field service operations, ensuring safety, quality, productivity, and customer service standards are consistently achieved. Manage workflow prioritisation, resource allocation, and scheduling activities to optimise operational efficiency and on-time delivery. Foster a strong safety culture aligned with Sandvik's Environment, Health and Safety framework and Zero Harm objectives. Lead, coach and develop field service personnel, supporting technical capability, performance, and career development. Ensure employees maintain all required licences, competencies, training and site access requirements. Monitor job-level financial performance, including resource utilisation, materials, scheduling, and job variations. Oversee warranty processes and service delivery activities to ensure customer commitments are met. Build and maintain strong customer relationships through proactive communication and effective issue resolution. Support frontline technical troubleshooting and work collaboratively with service teams to resolve equipment and operational issues. Collaborate closely with cross-functional teams including Engineering, Sales, Logistics and Product Support to optimise service delivery outcomes. Drive continuous improvement initiatives that enhance service quality, operational efficiency, and customer satisfaction. About you You are an experienced service leader with a strong background in mining, heavy industry, construction equipment, or a related technical environment. You are passionate about leading people, improving operational performance, and delivering exceptional customer outcomes. You are a collaborative and proactive leader who can build strong relationships with customers, stakeholders, and team members while maintaining a focus on safety, quality, and continuous improvement. You bring : A trade qualification or related technical qualification. Experience in service operations within mining, heavy industry, construction equipment, or a related field. Demonstrated leadership experience, including coaching, mentoring, and performance management. Strong customer relationship management and stakeholder engagement skills. Excellent communication skills, both written and verbal. Strong organisational and time management capabilities with the ability to manage competing priorities. Experience using Microsoft Office applications, particularly Excel and Project. A proactive, results-focused approach with a commitment to safety and operational excellence. Leadership or management qualifications and exposure to Maximo or similar ERP systems will be highly regarded. To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical. What we offer A competitive remuneration package Salary sacrifice options and Length of Service Recognition Paid Parental Leave and flexible working options A comprehensive Employee Assistance Program Employee referral programs Performance‑based bonus

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/field-service-supervisor-at-sandvik-5ac20d

Source: https://jobsbylevel.com/jobs/field-service-supervisor-at-sandvik-5ac20d

## Cite this page

Level. https://jobsbylevel.com/jobs/field-service-supervisor-at-sandvik-5ac20d.

Get job alerts: https://jobsbylevel.com/newsletter