# First Line Operational Risk Officer at NN Group

NN Group is hiring a First Line Operational Risk Officer in The Hague, Netherlands. Level rates it Little AI ●○○○; you can [apply on NN Group](https://jobsbylevel.com/go/ad1d61db-252a-41dc-ac16-bf952905fffb?utm_medium=ai-agent).

AI Level 1, AI centrality 29 out of 100. The Hague.

## Details

- Company: [NN Group](https://jobsbylevel.com/companies/nn-group)
- AI level: AI Level 1 (score 29 out of 100)
- Location: The Hague
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/ad1d61db-252a-41dc-ac16-bf952905fffb?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=first-line-operational-risk-officer-at-nn-group-710a59

## Description

Help Customer & Digital innovate with confidence by enabling responsible AI, strengthening digital resilience and safeguarding customer trust. At Customer & Digital (C&D), we shape the future of NN by developing digital capabilities, modernising our technology landscape, using data and AI responsibly and continuously improving customer journeys. We aim to give customers seamless, secure and personalised experiences. As a First Line Operational Risk Officer, you help C&D innovate in a controlled and responsible way. You work close to digital delivery, technology, data and AI teams, supporting them to identify, assess and manage risks while keeping customer value and business progress at the centre. You are a trusted advisor to management and delivery teams, translating complex operational, technology and AI risks into practical, risk-based guidance. You help teams move at pace without compromising customer trust, regulatory compliance or operational resilience, and promote governance that is embedded, scalable and supported by clear evidence rather than relying on stand-alone approval gates. This role is critical as AI, automation, cloud services and digital platforms create both significant opportunities and new operational risks. These include cybersecurity and privacy risks, model and data governance, third-party dependencies, agent identity and access, logging and monitoring, resilience, incident response and regulatory compliance. You help ensure that risks and residual risk acceptance are visible, owned, monitored and periodically reassessed in daily operations. What you are going to do As a First Line Operational Risk Officer, you support C&D management and the Senior Operational Risk Officer in identifying, assessing, monitoring and mitigating operational risks across customer journeys, business processes, IT services, AI solutions, digital products and change initiatives. You connect policy and governance requirements to day-to-day delivery, enabling responsible innovation with clear ownership, effective controls and transparent risk reporting. Partner with business teams to embed first-line Operational Risk management in digital delivery and run activities Support risk assessments, control design and testing, issue management, remediation and risk acceptance, and monitor whether controls remain effective in practice Strengthen continuous assurance by improving risk and control evidence, reporting and monitoring, including through automation where appropriate Provide clear, pragmatic advice and constructive challenge to management and delivery teams, balancing customer value and speed with NN’s risk appetite Apply a risk-based, lifecycle approach to AI solutions, covering ideation, experimentation, build, test, validation, deployment, monitoring, material change and decommissioning Help establish clear accountability for each AI solution across business, technology, data, security and model ownership, including escalation paths and decision rights Support the implementation of the AI Policy, Responsible AI principles, AI-specific standards and controls, and relevant regulatory requirements within C&D What we offer you NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you: Salary between €5,339 and €7,119 based on 36 hours, depending on your knowledge and experience 13th month and holiday allowance are paid with your monthly salary 27 vacation days for a 5-day working week and three Diversity Days A modern pension administered by BeFrank Plenty of training and learning opportunities NS Business Card 2nd class, which gives you unlimited travel, also privately Do you prefer to travel with your own transport? Then you can declare the kilometers travelled Allowances for setting up

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/first-line-operational-risk-officer-at-nn-group-710a59

Source: https://jobsbylevel.com/jobs/first-line-operational-risk-officer-at-nn-group-710a59

## Cite this page

Level. https://jobsbylevel.com/jobs/first-line-operational-risk-officer-at-nn-group-710a59.

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