# Forward Deployed Engineer, Onboarding Services at Outreach

Outreach is hiring a Forward Deployed Engineer, Onboarding Services for a remote role open to applicants in United States. It pays $90k-$110k a year and Level rates it Uses AI ●●○○; you can [apply on Outreach](https://jobsbylevel.com/go/e44ef111-647d-4a20-855f-5bcb0f7ecdde?utm_medium=ai-agent).

AI Level 2, AI centrality 47 out of 100. Remote (United States).

## Details

- Company: [Outreach](https://jobsbylevel.com/companies/outreach)
- AI level: AI Level 2 (score 47 out of 100)
- Location: Remote (United States)
- Salary: $90k-$110k
- Posted: November 12, 2026
- Apply: https://jobsbylevel.com/go/e44ef111-647d-4a20-855f-5bcb0f7ecdde?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=forward-deployed-engineer-onboarding-services-at-outreach-9d061f

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/forward-deployed-engineer-onboarding-services-at-outreach-9d061f

## Description

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team FDE, Onboarding Services sits within Professional Services. We're Outreach, CRM, GTM, and agentic AI experts and the main point of contact for customers after a sale is complete. Our Onboarding Services FDEs are trusted advisors. They make every customer's onboarding and implementation exceptional, get AI Agents live and adopted, and set customers up to immediately start exceeding their KPIs. The Role You'll join our FDE, Onboarding Services team, chartered with onboarding and implementing new Outreach customers — from core platform configuration through delivery and adoption of our AI Agents. You'll guide customers through best practices and hands-on configuration, providing strategic insight on GTM strategy, technical configuration, change management, and how best to engage their teams to drive adoption. You'll use AI to turn discovery conversations into clear requirements faster, spot adoption risk earlier in usage data, and spend more of your time on the strategic guidance customers hire us for. The role mixes technology and business consulting with solution design and project management. You'll work across Sales, Presales, Customer Success, Education, Support, Product, and Engineering to keep the customer journey well documented, handoffs seamless, and customer feedback captured. You'll own results for your implementations against Onboarding Services KPIs, and report to the Practice Manager, FDE Onboarding Services. Key Performance Indicators: On-time go-live against agreed milestones, delivery within budget and margin, project utilization, customer sign-off and satisfaction, and AI Agent adoption at handoff — ultimately setting customers up for successful renewal and expansion. Location: This is a remote role, based in the United States (Eastern or Central time zones preferred). There may be occasional in-person or team events. Working Hours: This is a customer-facing role and will require working US-based business hours, with flexibility for key customer milestones. Your Daily Adventures Will Include Serve as the primary point of contact for customers through onboarding and implementation Deliver implementations on time, keeping customer teams up and running against agreed milestones Own delivery of Outreach's AI Agents (Research, Revenue, Personalization, Deal, and Meeting Prep) from configuration and prompt engineering through adoption Demonstrate project management excellence: keep stakeholders on track, stay within budget and margin, manage risk, and secure customer sign-off at project completion Drive platform and agent adoption during and after go-live Support existing customers who purchase additional services post-launch, including optimizations, technical audits, and expansions Identify opportunities for additional services, including Managed Services, and connect customers with the right teams to scope Document and manage customer information so handoffs between teams and resources are seamless Own the post-launch handoff of customers to Customer Success Partner with Support, Product, and Engineering to capture customer feedback and see it through Contribute to defining and refining Professional Services methodologies, assets, and programs, including how AI is embedded into our delivery workflows

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/forward-deployed-engineer-onboarding-services-at-outreach-9d061f

Source: https://jobsbylevel.com/jobs/forward-deployed-engineer-onboarding-services-at-outreach-9d061f

## Cite this page

Level. https://jobsbylevel.com/jobs/forward-deployed-engineer-onboarding-services-at-outreach-9d061f.

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