# Front of House Administrator at Thales

Thales is hiring a Front of House Administrator. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/15f76bfd-583a-47e9-81eb-dee8e8b5382e?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Ebbw Vale.

## Details

- Company: [Thales](https://jobsbylevel.com/companies/thales)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Ebbw Vale
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/15f76bfd-583a-47e9-81eb-dee8e8b5382e?utm_medium=ai-agent

## Description

Location: Ebbw Vale, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Front of House Administrator Location: Ebbw Vale Campus Are you passionate about delivering exceptional customer service and creating a welcoming, professional environment? We are looking for a Front of House Administrator to be the face of our Ebbw Vale Campus, ensuring every visitor, customer and colleague enjoys a positive and seamless experience from arrival to departure. This is a varied and rewarding role that combines front-of-house excellence, event coordination, administration and facilities support, making you a key part of the local team and the overall customer experience. About the Role As our Front of House Administrator , you will be the first point of contact for visitors and customers, providing a warm welcome while ensuring all site procedures, including health and safety requirements, are followed. You will play a vital role in coordinating customer visits, supporting meetings and events, maintaining presentation areas and information displays, and acting as the central contact for facilities-related matters across the site. What You'll Be Doing Providing a professional and friendly front-of-house service for visitors, customers and colleagues. Managing visitor arrivals, registrations and safety briefings. Coordinating customer visits and ensuring all visit requirements are communicated and delivered effectively. Supporting the organisation and administration of key meetings and special events. Ensuring meeting rooms, presentation equipment and materials are prepared and ready for use. Liaising with internal teams and external contractors to arrange refreshments and other event requirements. Maintaining Front of House processes and procedures, ensuring they remain accurate and up to date. Gathering visitor feedback and supporting continuous improvement initiatives. Producing monthly reports covering visitor numbers, customer feedback and service improvements. Acting as the central point of contact for facilities-related issues and monitoring progress with facilities management providers. Building strong working relationships with stakeholders across multiple business functions. Who You'll Work With You'll collaborate with a wide range of stakeholders, including: Project Teams Programme Management Office Internal and External Customers Technical, Finance, Commercial, Legal and Quality Teams Health & Safety and Operations Functions Facilities Management Contractors and Other External Partners What We're Looking For Essential Skills Excellent interpersonal and customer service skills. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office applications. Strong written and verbal communication skills. Ability to work independently and use initiative. A proactive and adaptable approach to supporting stakeholders. Strong attention to detail and a commitment to delivering high standards. Essential Experience Previous experience in a Front of House, Reception, Hospitality or Customer Service environment. Experience engaging with customers and stakeholders. Demonstrable experience using Microsoft Office applications. Why Join Us? This is a fantastic opportunity for someone who enjoys working with people, delivering outstanding service and being at the heart of a busy and professional environment. You'll be part of a collaborative team where your contribution directly impacts the experience of visitors, customers and colleagues alike. Our Values We are looking for someone who shares our commitment to: Customer

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/front-of-house-administrator-at-thales-be82fa

Source: https://jobsbylevel.com/jobs/front-of-house-administrator-at-thales-be82fa

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