# Front Office Specialist - Client Enablement, AVP at State Street

State Street is hiring a Front Office Specialist - Client Enablement, AVP in Sydney, Australia. It pays AUD 110k-AUD 130k a year and Level rates it Little AI ●○○○; you can [apply on State Street](https://jobsbylevel.com/go/af644098-3d73-4791-b67e-c6913891324a?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. Sydney, Australia.

## Details

- Company: [State Street](https://jobsbylevel.com/companies/state-street)
- AI level: AI Level 1 (score 0 out of 100)
- Location: Sydney, Australia
- Salary: AUD 110k-AUD 130k
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/af644098-3d73-4791-b67e-c6913891324a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=front-office-specialist-client-enablement-avp-at-state-street-9faa0f

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/front-office-specialist-client-enablement-avp-at-state-street-9faa0f

## Description

What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 5-10 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued. Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for PPSS are expected to have strong industry knowledge across multiple asset classes. Additionally, PPSS team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams. Analyze and evaluate requirements issues while providing product expertise and guidance throughout the post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services. Evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to trends in the marketplace. Responsible for maintaining a client issues list and status reporting. Train users on existing workflows Gather requirements for new asset classes, security types and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections and improvements. What we value The Post Go Live Production Support Specialists is expected to have experience working on implementing or supporting Front, Middle or Back Office Investment Management systems. PPSS are expected to have strong industry knowledge across multiple asset classes. Additionally, PPSS team members are responsible for navigating the CRD/Alpha eco-system and establishing relationships with the various internal supporting teams. 5-10 years' of experience with the implementation and/or support of mission-critical financial solutions. Experience in the implementation and/or support of a financial system within a bank, hedge fund or asset manager, or wealth management firm is especially valuable. Hands-on experience implementing or supporting investment management software, preferably an order management and compliance system is especially valuable. Substantive in one or more of the following: fixed income, equity financial instruments. Understanding of investment management or wealth management workflows, derivatives, and FX instruments. Technically savvy: understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools. A strong record of customer service. Post Go Live Support Specialists must understand

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Source: https://jobsbylevel.com/jobs/front-office-specialist-client-enablement-avp-at-state-street-9faa0f

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