# Fulfillment Associate at Wolters Kluwer

Wolters Kluwer is hiring a Fulfillment Associate. It pays $35k-$59k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/3525c6d9-6c95-4da0-92d6-20f2f60ca659).

AI Level 1, AI centrality 37 out of 100. USA - Glendale, CA, North Brand Blvd.

## Details

- Company: [Wolters Kluwer](https://jobsbylevel.com/companies/wolters-kluwer)
- AI level: AI Level 1 (score 37 out of 100)
- Location: USA - Glendale, CA, North Brand Blvd
- Salary: $35k-$59k
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/3525c6d9-6c95-4da0-92d6-20f2f60ca659

## Description

Job Description Summary Under general supervision, provides moderately complex customer service and administration support relating to legal inquiries and service of process requests. Assists with the processing of legal documents and summarization of legal matters. Fulfillment Associate II (FAII) Under direct supervision, handles and maintains flow of materials and products in manufacturing areas according to established guidelines. May operate motorized and non-motorized material handling equipment. Job Description Financial Corporate Compliance (FCC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. FCC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals. The Fulfillment Associate II (FAII) works in a fast-paced team environment processing both digital and paper documents to meet our customer's requirements. As this is a critical role, the position will work in the office. We offer career growth; competitive pay; day one benefits; generous PTO; and a M-F schedule. Responsibilities o Develop strong relationships with internal/external customers, vendors and jurisdictional agencies o Ability to perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels. o Assist internal/external customers and/or vendors with order fulfillment and problem resolution and escalate as necessary. o Ability to understand, demonstrate, and explain WKLS service offerings, procedures, processes, methodologies and delivery options as well as jurisdictional requirements to customers, team members and/or vendors. o Full understanding of service level agreements for assigned tasks and ability to make well informed timely decisions in order to meet client expectations and requirements. o Make recommendations on how to improve customer satisfaction, customer retention, efficiency, revenue growth, cost savings and financial results. o Follow existing procedures and processes regarding the delivery of services, service offerings, and make recommendations to enhance and improve upon them with the objective of increased team efficiencies and overall improvements to customer and employee satisfaction. o Assist customers, team members and/or vendors with basic training on all WKLS products, jurisdictional requirements and company databases while using a consultative approach. o Strong attention to detail and ability to maintain quality work at all times. o Fosters teamwork in support of reaching individual and team performance goals. o Offers helpful hints and shares best practices across team or wider group. o Understand the full array of WKLS products and the ability to up sell. Qualifications: o Bachelor's Degree OR a minimum of 1-year equivalent experience in a fast-paced multi-functional customer focused environment o Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred o 2+ years industry related customer service experience o Effective written and verbal communication skills required o Ability to multitask and demonstrate ability to problem solve o Strong knowledge of MS office/internet, ability to learn new applications quickly and effectively o Strong data entry skills o Strong analytical, organizational, time management and problem-solving skills. o Able to

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/fulfillment-associate-at-wolters-kluwer-cb80c2

Source: https://jobsbylevel.com/jobs/fulfillment-associate-at-wolters-kluwer-cb80c2

## Cite this page

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