# FX Operations Support – APAC Region (Japanese Speaker) at LSEG

LSEG is hiring an FX Operations Support – APAC Region (Japanese Speaker) in Singapore, Singapore. Level rates it Little AI ●○○○; you can [apply on LSEG](https://jobsbylevel.com/go/c251d2fd-1dc2-4c2a-a9ff-ce93ab147286?utm_medium=ai-agent).

AI Level 1, AI centrality 0 out of 100. SGP-Singapore-1 Raffles Quay.

## Details

- Company: [LSEG](https://jobsbylevel.com/companies/lseg)
- AI level: AI Level 1 (score 0 out of 100)
- Location: SGP-Singapore-1 Raffles Quay
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/c251d2fd-1dc2-4c2a-a9ff-ce93ab147286?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=fx-operations-support-apac-region-japanese-speaker-at-lseg-9bba31

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/fx-operations-support-apac-region-japanese-speaker-at-lseg-9bba31

## Description

Join our dynamic global team and play a meaningful role in supporting trading operations across the APAC region. As part of FX Operations Support, you will provide technical and functional assistance for our trading applications and infrastructure, working closely with clients, internal teams, and product managers to deliver a seamless client experience. We are looking for an energetic and adaptable professional who enjoys problem-solving, working in a fast-paced environment, and learning new technologies. Whether you bring experience from financial services, technology, client support, or a related field, your communication skills, curiosity, and commitment to client success will be key to succeeding in this role. Key Responsibilities : Act as a key point of contact for client enquiries, providing high-quality technical and functional support via phone and email. Investigate and troubleshoot issues, collaborating with internal teams and external partners to drive timely resolution. Accurately document client enquiries, investigation progress, and resolutions in Salesforce CRM. Guide clients through system functionality and workflows to help them make effective use of the platform. Identify and escalate critical issues that may present potential P&L, operational, or franchise risk. Develop and maintain an understanding of financial markets, industry trends, and trading workflows. Contribute to knowledge management by documenting solutions and sharing insights and best practices with the wider team. Experience & Qualifications: Experience in a client-facing, customer support, technical support, financial services, or similarly fast-paced environment is advantageous. An interest in financial markets, trading technology, and electronic trading workflows. Exposure to the trade lifecycle, FIX, SWIFT, or similar financial technologies is beneficial but not essential. Ability to investigate problems logically, analyse information, and work towards practical solutions. Comfortable collaborating across teams, including technology, product, support, and external partners. Self-motivated, curious, and willing to continuously develop technical and product knowledge. Ability to remain organised and effective while managing multiple priorities. Skills & Attributes: Professional fluency in Japanese, both written and spoken, is essential, as the role involves client communications, enquiries, and support matters in Japanese. Initiative & Ownership – Takes responsibility for issues and proactively works towards resolution. Customer Focus – Understands client needs and works to provide clear, practical solutions. Technical Aptitude – Demonstrates an interest in technology and the ability to learn trading systems and workflows. Teamwork & Communication – Collaborates effectively with internal and external stakeholders and adapts communication to different audiences. Problem Solving – Approaches issues logically and is comfortable investigating unfamiliar problems. Resilience & Adaptability – Works effectively in a fast-moving environment and remains composed when priorities change. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However,

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/fx-operations-support-apac-region-japanese-speaker-at-lseg-9bba31

Source: https://jobsbylevel.com/jobs/fx-operations-support-apac-region-japanese-speaker-at-lseg-9bba31

## Cite this page

Level. https://jobsbylevel.com/jobs/fx-operations-support-apac-region-japanese-speaker-at-lseg-9bba31.

Get job alerts: https://jobsbylevel.com/newsletter