# General Manager at CMA CGM

CMA CGM is hiring a General Manager. Level rates it Little AI ●○○○; you can [apply on CMA CGM](https://jobsbylevel.com/go/6b2a1c70-f28b-4442-bafd-eed4ef66c953?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Goodyear, USA.

## Details

- Company: [CMA CGM](https://jobsbylevel.com/companies/cma-cgm)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Goodyear, USA
- Posted: November 3, 2026
- Apply: https://jobsbylevel.com/go/6b2a1c70-f28b-4442-bafd-eed4ef66c953?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=general-manager-at-cma-cgm-e6c375

## Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. GENERAL MANAGER II YOUR ROLE Accountable for managing all aspects of a high-volume supply chain logistics operation to ensure consistent high level service quality and customer satisfaction, profitable, cost efficient operations and compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values. WHAT ARE YOU GOING TO DO? Coordinate and provide direction for customer service efforts from all departments. Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customer’s needs. Daily communications with the customer to discuss service needs and potential problems. Responsible for attainment of profit objectives of contracts, provide financial analysis and decision making for customer. Responsible for the organic growth and development of additional business opportunities with existing customers. Ensure safety, maintain quality, establish and monitor cost control programs. Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts. Work with government departments, social groups, etc. Provide leadership in coaching, mentoring, personnel selection, professional development. Oversee operations management within the company guidelines. Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labor to meet the customer's requirements and control costs. Manage the contract staff to assure continued quality service by writing procedures, testing hiring and training managerial and operational personnel. Maintain corporate productivity and quality award programs to recognize outstanding performance. Encourage use of Performance Management system in all facets of the operation. Maintain the contracts quality performance objectives through the continuous improvement processes. Train managers and other personnel strategically in all areas that will help them achieve the contract goals and objectives and satisfy the customer. Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen, LEAN, and the EQS program to maintain quality performance. Motivate the workforce through Performance Management program; encourage input from employees through Employee Involvement Groups; and reward for continuous performance using award programs. Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Utilize Performance Management projects to guide managerial staff to monitor and control costs on a weekly basis. Daily administration of contract, including preparation of customer

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