# Global Key Account Manager & KAM Excellence Lead, ABB Robotics at ABB

ABB is hiring a Global Key Account Manager & KAM Excellence Lead, ABB Robotics. It pays $143k-$205k a year and Level rates it Little AI ●○○○; you can [apply on ABB](https://jobsbylevel.com/go/58067737-c586-46f2-8948-9db78d18584a?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. USA, MI, Auburn Hills.

## Details

- Company: [ABB](https://jobsbylevel.com/companies/abb)
- AI level: AI Level 1 (score 38 out of 100)
- Location: USA, MI, Auburn Hills
- Salary: $143k-$205k
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/58067737-c586-46f2-8948-9db78d18584a?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=global-key-account-manager-kam-excellence-lead-abb-robotics-at-abb-e3a139

## Description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Business Manager - Commercial and Operations Global Key Account Manager & KAM Excellence Lead, ABB Robotics In this role, you will primarily drive profitable business line sales growth at a major logistics facing Global Key Account . You will also develop, implement and manage the Global Account strategy focused on share of wallet growth, profitability and customer satisfaction, while coordinating the sales activities and managing resolution of specific customer issues. In addition, you will also be responsible for driving operational excellence, and continuous improvement across key accounts globally. This role enables the coordination of the Key Account Management team, ensuring alignment of priorities, consistent customer engagement, and effective execution of account strategies. The incumbent oversees regular business reviews, performance monitoring, and planning processes to optimize growth, customer satisfaction, and business results. As a Lead Key Account Manager, you will: Establish and maintain global offering (Robots, Robots Accessories, Function Packages, Robot Cells, Full Turn-key Solutions from Global Solution Centers GSC) for the Global Key Account balance near term forecasting and targets with longer term 5-year Strategic Plan. Create a detailed Global Account Plan and implement a tracking system to chart progress for the different activities, at LBL and BL level. Develop a Player Map and implement a program to connect the Key Account and ABB RARO executives on a regular basis to further develop business and relationships, as well as the local sales representatives. Be the global representative facing Key Account with the principal account decision makers at both the executive office and principal factory locations. Coordinate the global Key Account Management organization to ensure alignment with business priorities, consistent strategic direction, and effective collaboration across regions and business lines provide functional leadership of the KAM organization, drives KAM standards, consolidates account topics, prepares KAM Council discussions and escalates cross-account challenges. Drive excellence by monitoring account performance, sharing best practice and identifying areas for improvement. Facilitate regular reviews of key accounts, business performance, risks, and opportunities. Coordinate the annual and quarterly account planning process, ensuring robust action plans and growth strategies. Focus on resolving cross-organization dependencies, removing organizational barriers, and escalating systemic issues Track key performance indicators and drive continuous improvement initiatives across the account portfolio. Required Qualifications Bachelor’s degree with 15+ years of commercial experience in Account Management and Key Account Management roles; strong preference will be given to candidates with first-hand knowledge of robotics in the Consumer Segment global manufacturing environment. Desired Qualifications Strong technical background in robotics or advanced mechatronics systems. Desired AI Knowledge (Perception AI, Physical AI). Strong familiarity with logistics and CPG operations Seasoned

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/global-key-account-manager-kam-excellence-lead-abb-robotics-at-abb-e3a139

Source: https://jobsbylevel.com/jobs/global-key-account-manager-kam-excellence-lead-abb-robotics-at-abb-e3a139

## Cite this page

Level. https://jobsbylevel.com/jobs/global-key-account-manager-kam-excellence-lead-abb-robotics-at-abb-e3a139.

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