# Global Software Engineering and Delivery Expert at CMA CGM

CMA CGM is hiring a Global Software Engineering and Delivery Expert. Level rates it Little AI ●○○○; you can [apply on CMA CGM](https://jobsbylevel.com/go/b1207125-aadf-4bff-b9bd-080398bdc3a3?utm_medium=ai-agent).

AI Level 1, AI centrality 32 out of 100. Courbevoie, FRA.

## Details

- Company: [CMA CGM](https://jobsbylevel.com/companies/cma-cgm)
- AI level: AI Level 1 (score 32 out of 100)
- Location: Courbevoie, FRA
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/b1207125-aadf-4bff-b9bd-080398bdc3a3?utm_medium=ai-agent

## Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. Job Purpose The Quality & Performance Lead is responsible for ensuring the quality, reliability, and continuous improvement of logistics application flows, including Track & Trace and EDI integrations. The role acts as a central coordination point across technical, functional, and business teams to ensure efficient and seamless operations. By structuring backlog governance, eliminating recurring issues at root cause level, and improving end-to-end workflows, the role directly contributes to operational excellence and customer satisfaction. Key Accountabilities Backlog Management & Performance Delivery Manage, prioritize, and track the backlog of incidents, requests, and enhancements related to logistics applications. Ensure all tickets are processed within agreed timelines and aligned with business priorities. Coordinate activities across technical teams, functional teams, and business stakeholders. Provide visibility on backlog status, risks, and overall performance Continuously improve backlog governance, workflows, and ticket quality. Quality Management & Root Cause Elimination Act as escalation point for complex issues impacting Track & Trace and EDI flows. Identify recurring problems and drive permanent resolution at root cause level. Ensure proper documentation and capitalization of knowledge (issues, fixes, patterns). Implement preventive actions to improve system stability and operational reliability. Drive quality improvement initiatives across logistics applications. Logistics Flow Expertise (Track & Trace & EDI) Ensure reliability and performance of Track & Trace solutions and customer visibility tools. Oversee EDI flows with clients, ensuring data availability, accuracy, and consistency. Maintain strong understanding of logistics workflows (technical and functional). Collaborate with business teams to align systems with operational processes. Ensure consistency between technical flows and business KPIs. Application Ecosystem Ownership (CargoWise & related systems) Oversee the CargoWise (CW) ecosystem and related platforms (TOM, MOIRA, etc.). Ensure end-to-end integration and data flow consistency across systems. Monitor performance and identify optimization opportunities. Act as subject matter expert on system interactions and dependencies. Contribute to application evolution and continuous improvement initiatives. Stakeholder Coordination & Single Point of Contact Act as the main point of contact for CBS and Business Analysts. Facilitate communication between technical, functional, and business teams. Ensure smooth coordination to accelerate delivery and resolution cycles. Translate business needs into actionable improvements. Participate in governance forums and operational review meetings. Team Coordination & Operating Model (Genesis) Coordinate operational teams (CESA) and ensure

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/global-software-engineering-and-delivery-expert-at-cma-cgm-bd26f8

Source: https://jobsbylevel.com/jobs/global-software-engineering-and-delivery-expert-at-cma-cgm-bd26f8

## Cite this page

Level. https://jobsbylevel.com/jobs/global-software-engineering-and-delivery-expert-at-cma-cgm-bd26f8.

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