# GTM Operations, Business Value at Sierra

Sierra is hiring a GTM Operations, Business Value in San Francisco, United States. It pays $170k-$255k a year and Level rates it Works on AI ●●●○; you can [apply on Sierra](https://jobsbylevel.com/go/d0b7b863-60c7-48e8-9e5d-e919d6960350?utm_medium=ai-agent).

AI Level 3, AI centrality 65 out of 100. San Francisco, CA.

## Details

- Company: [Sierra](https://jobsbylevel.com/companies/sierra)
- AI level: AI Level 3 (score 65 out of 100)
- Location: San Francisco, CA
- Salary: $170k-$255k
- Posted: September 21, 2026
- Apply: https://jobsbylevel.com/go/d0b7b863-60c7-48e8-9e5d-e919d6960350?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=gtm-operations-business-value-at-sierra-03b480

## Prepare for this job

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## Description

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do We're looking for a business value strategist to join our pricing team. You'll partner with sales and customers throughout complex enterprise sales cycles to develop customer-specific value frameworks, build rigorous ROI models and investment cases grounded in operating and financial metrics, and translate Sierra's impact into measurable outcomes such as lower operating costs, incremental revenue, and stronger customer loyalty. You'll also create and scale repeatable, industry-specific business cases and establish Sierra's business value framework from the ground up. This is a hands-on role for someone who can bring structure to ambiguous problems, develop rigorous analysis, and has strong communciation. Support complex enterprise sales cycles by developing ROI models, evaluating tradeoffs, and presenting recommendations to senior decision-makers Shape commercial strategy by connecting the value Sierra delivers to our outcomes-based pricing model Develop industry-specific benchmarks, frameworks, and tools that make Sierra’s business value clear and repeatable What you'll bring 5+ years of experience in value engineering, monetization strategy, consulting, strategic finance, or a similar role focused on quantifying and communicating business impact Advanced financial modeling and analytical skills, with a track record of building rigorous ROI models and investment cases Experience supporting complex enterprise sales cycles and engaging senior decision-makers Ability to partner effectively with sales teams and customer stakeholders across finance, operations, and executive leadership Degree in Business Administration, Finance, Economics, or a related field, or equivalent professional experience Even better... Experience building and scaling a business value methodology, program, or center of excellence from the ground up Familiarity with AI, conversational AI, or customer service operations Previous experience in a zero-to-one startup or fast-paced, high-growth environment Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When

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