# Hazardous Materials Helpdesk Telephone Rep at UPS

UPS is hiring a Hazardous Materials Helpdesk Telephone Rep. Level rates it Little AI ●○○○; you can [apply on UPS](https://jobsbylevel.com/go/36e2dcf2-1df6-46f2-83bc-5a89a05f9cb7?utm_medium=ai-agent).

AI Level 1, AI centrality 35 out of 100. US - WORLDPORT FREIGHT FACILITY (KYSVL).

## Details

- Company: [UPS](https://jobsbylevel.com/companies/ups)
- AI level: AI Level 1 (score 35 out of 100)
- Location: US - WORLDPORT FREIGHT FACILITY (KYSVL)
- Posted: October 30, 2026
- Apply: https://jobsbylevel.com/go/36e2dcf2-1df6-46f2-83bc-5a89a05f9cb7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=hazardous-materials-helpdesk-telephone-rep-at-ups-402774

## Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Grade: A15 Days: Sunday - Wednesday Hours: Sunday 1:00 PM - 7:00 PM, Monday-Wednesday 2:00PM - 8:00PM This is not a remote position Flexibility with Sunday hours is required for this coverage role as the Helpdesk is open 24 hours a day, 7 days a week. This position could work different hours on Sunday to cover for other employees and changing operational needs. Job Summary This position answers inbound calls in a phone center setting. The telephone representative provides excellent customer service to internal and external customers concerning dangerous goods regulatory shipping, packaging, marking, labeling, documentation, etc. He/She performs other tasks as requested. This coverage position is well-suited for an individual who is flexible and eager to work additional hours. Responsibilities: Ensures external customers and UPSers are in compliance with hazardous materials/dangerous goods laws and regulations. Fields calls from external customers concerning proper guidelines for shipping dangerous goods. Fields calls from UPSers in the operation concerning proper guidelines for accepting, loading, and storing air, ground, domestic, and international dangerous goods. Fields calls from UPSers regarding dangerous goods documentation for flights. Qualifications: Customer Service skills/experience UPS operations knowledge Good verbal communication skills Good written communication skills Quick decision-making skills Working knowledge of Microsoft Word, Excel, Access, and Outlook Prefer previous hazardous materials/dangerous goods experience Location: Worldport Freight Facility, Louisville, Kentucky Must be currently located in the same geographic location as the job or willing to self-relocate. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Source: https://jobsbylevel.com/jobs/hazardous-materials-helpdesk-telephone-rep-at-ups-402774

## Cite this page

Level. https://jobsbylevel.com/jobs/hazardous-materials-helpdesk-telephone-rep-at-ups-402774.

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