# Head of Business Performance & Delivery at Lloyds Banking Group

Lloyds Banking Group is hiring a Head of Business Performance & Delivery in Bristol, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/ece4fa50-1691-4d83-a534-1c5cd61332f6?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Bristol.

## Details

- Company: [Lloyds Banking Group](https://jobsbylevel.com/companies/lloyds-banking-group)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Bristol
- Posted: October 12, 2026
- Apply: https://jobsbylevel.com/go/ece4fa50-1691-4d83-a534-1c5cd61332f6?utm_medium=ai-agent

## Description

End Date Monday 26 October 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Head of Business Performance & Delivery LOCATIONS: Bristol / Edinburgh / London HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy. About This Opportunity At Lloyds Banking Group, we're dedicated to helping Britain prosper and are seeking a Head of Business Performance & Delivery to play a key role in shaping how Corporate & Institutional Banking (CIB) delivers effective business management, organisational effectiveness and oversight of service provision to the non-ring-fenced bank. This is a highly visible senior leadership role within the Strategic Enablement team, accountable for end-to-end business performance across CIB and responsible for owning and evolving the CIB Balanced Scorecard, Board and Executive reporting, operating model, organisation design and organisational effectiveness, service provision, location strategy and business controls. Working closely with senior leaders across CIB, Strategic Enablement, LBCM and Group functions, you'll provide leadership, insight and challenge to support informed decision-making and ensure the organisation drives its strategic objectives and delivery outcomes in a scalable, resilient and structured way. The role will have a focus on: Owning end-to-end business performance across CIB, ensuring clear visibility of performance, service delivery, capacity, dependencies, risks and outcomes. Leading the development and evolution of the CIB Balanced Scorecard, Board metrics and executive reporting, ensuring clear, consistent and meaningful insight to support decision-making. Defining and embedding operating models and organisation design approaches that enable efficient, resilient and well-controlled delivery of CIB priorities. Providing senior oversight of service delivery into LBCM, ensuring CIB-provided services are delivered to agreed quality and resilience standards. Establishing strong business management disciplines, including performance measures, scorecards, service measures, issue management and governance forums, to support effective performance oversight and decision-making. Acting as a senior leader within Strategic Enablement, providing leadership support, challenge and oversight to ensure effective delivery and alignment to CIB priorities. Being accountable for the operational control environment across the COO Business Unit, with oversight of the Business Unit Control capability and associated first-line risk and control framework. What We Need From You Business Performance & Insight Significant experience leading business performance within a large, complex organisation. You'll have a strong track record of developing and evolving enterprise performance management approaches, scorecards and management information that provide meaningful insight into business performance, risks, opportunities and delivery outcomes. Performance Frameworks & Executive Reporting Experience developing and maintaining reporting for senior leadership, Boards and executive committees, alongside performance measures that support effective decision-making. You'll be comfortable translating complex information into clear, actionable recommendations. Operating Model & Organisational Effectiveness Experience assessing, designing and embedding operating models and organisational structures that support effective delivery, clear accountability and organisational resilience. This may include organisation design, governance frameworks, service delivery models, organisational effectiveness and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-business-performance-delivery-at-lloyds-banking-group-0973f0

Source: https://jobsbylevel.com/jobs/head-of-business-performance-delivery-at-lloyds-banking-group-0973f0

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-business-performance-delivery-at-lloyds-banking-group-0973f0.

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