# Head of Direct Sales Operations at Dyson

Dyson is hiring a Head of Direct Sales Operations in Chicago, United States. It pays $174k-$215k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/5726fed7-8570-44ec-993f-13e6b962a016).

AI Level 1, AI centrality 39 out of 100. United States - Chicago Office.

## Details

- Company: [Dyson](https://jobsbylevel.com/companies/dyson)
- AI level: AI Level 1 (score 39 out of 100)
- Location: United States - Chicago Office
- Salary: $174k-$215k
- Posted: October 9, 2026
- Apply: https://jobsbylevel.com/go/5726fed7-8570-44ec-993f-13e6b962a016

## Description

About Us: Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our U.S. headquarters is located in Chicago’s Fulton Market district, with an additional office in New York City’s SoHo neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the Role: Dyson has an opening for a Head of Direct Sales Operations in Chicago, IL. The Head of Direct Sales Operations will develop the business plan to grow the Dyson US direct business in line with short- and long-term goals by delivering a best-in-class experience that focuses on our technology. The Head of Direct Sales Operations will manage the direct value proposition to give our current and future owners a reason to engage, buy, advocate and come back to Dyson Direct. This role will be responsible for: Working in partnership with the Direct channel owners (dyson.com, 3rd party marketplaces, CRM, direct detail, customer service online and offline, professional beauty) to identify and implement opportunities to cross-sell and up-sell. Lead the negotiation of new retail business models, including terms negotiations with retail partners, to extend the experience in Direct to other 3rd party retail properties. Develop a clear playbook, working closely with channel owners and other key stakeholders, to codify the levers to pull depending on various business needs for each of our product categories. Deliver assigned budgets on monthly, quarterly and yearly basis and develop actions for all direct channels to achieve the agreed plan. Monitor direct sales and inventories; identify opportunities and assess related risks; gain consensus and approval from internal stakeholders; communicate and implement proposed action plans. Seek out decision makers and influencers to best maximize the direct business and create positive working relationships across all levels of the organization. Forecast at the account and product level as required for attaining sales, profit and inventory goals. Manage funds and resources for the best return on investment; analyze sales data and implement high-quality solutions to drive business across all categories. Possess comprehensive knowledge of customers and direct channels; ability to communicate that knowledge effectively to execute plans regarding distribution, merchandising, pricing, product placement and marketing programs. Oversee the delivery of Dyson online products and services with support from the supply chain team, monitor orders, track sales and shipments to meet customer expectations. Be accountable for all business processes related to the position and working cross-functionally with trade marketing, E-Commerce, accounts receivable, legal customer service and all related paperwork. Oversee the implementation of the online sales promotion program and co-develop a calendar of activity that fits with the retail activity plan, ensuring that we are competitive across direct channels. Manage day-to-day relationships with retail sales and channel management, category heads, finance, supply chain and external partners to ensure design and execution of high-quality sales plans. Regularly review the purchase journey through the website and work closely with the eCommerce channel owners to optimize the shopping experience to improve conversion. Audit competitive activity through direct channels in terms of product range, marketing initiatives, functionality and customer offering (e.g. promotion, service, etc.) to achieve best results. Travel required: Up to 15% domestic

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-direct-sales-operations-at-dyson-f352c5

Source: https://jobsbylevel.com/jobs/head-of-direct-sales-operations-at-dyson-f352c5

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-direct-sales-operations-at-dyson-f352c5.

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