# Head of FCC Advisory & Control and Escalations at ING

ING is hiring a Head of FCC Advisory & Control and Escalations. Level rates it Little AI ●○○○; you can [apply on ING](https://jobsbylevel.com/go/17eb8f41-8be9-47f3-acc0-54712f04b4e7?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. ACT (Amsterdam - Acanthus).

## Details

- Company: [ING](https://jobsbylevel.com/companies/ing)
- AI level: AI Level 1 (score 34 out of 100)
- Location: ACT (Amsterdam - Acanthus)
- Posted: November 10, 2026
- Apply: https://jobsbylevel.com/go/17eb8f41-8be9-47f3-acc0-54712f04b4e7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=head-of-fcc-advisory-control-and-escalations-at-ing-3e7d50

## Description

This is a role where your decisions carry real weight. As Head of FCC Advisory & Control and Escalations, you lead a 44-FTE second-line function spanning Retail and Wholesale Banking in the Netherlands. You shape FCC governance, steer complex and high-impact decisions, and help transform how ING uses data, analytics and technology to strengthen financial crime risk management. As a senior Financial Crime Compliance (FCC) leader, you bring together regulatory, risk and business expertise to protect the integrity of the financial system while enabling responsible growth. You will have the opportunity to help shape the future direction of FCC NL as risks, regulation and technology continue to evolve. The team You lead FCC NL Advisory & Control and Escalations, a key pillar of ING's second line of defence in the Netherlands. The function comprises three specialised teams focused on advisory and control, monitoring and oversight, and decision-making on complex escalations across Retail and Wholesale Banking. You work in a high-stakes, high-visibility environment with senior stakeholders across FCC Intelligence & Investigations, Group FCC, Legal and first-line leadership. Together, you ensure that ING meets regulatory expectations, manages financial crime risks appropriately and continues to develop its FCC approach. The culture combines constructive challenge with strong collaboration. Critical thinking, integrity, practical delivery and innovation are central to how we work and lead. Roles and responsibilities You provide strategic leadership and are a key voice in shaping FCC NL. You lead through others while actively steering complex decisions, transformation and governance. Lead and develop a 44-FTE function comprising three FCC teams responsible for functional oversight and escalations within ING Retail NL and Wholesale Banking NL. Create a high-performing environment with strong ownership, accountability, integrity and collaboration. Define and drive the strategic direction of second-line governance, aligned with ING’s global FCC framework and the needs of ING NL. Drive practical transformation to keep FCC fit for purpose and continuously improve how the function operates, using data, analytics, new technologies and AI to strengthen decision-making, improve oversight effectiveness and increase efficiency. Advise senior leadership and the Head of FCC on critical decisions and regulatory positioning. Represent FCC NL in senior management discussions and navigate the interaction between ING NL, Group FCC and other Group stakeholders, particularly for Wholesale Banking. Oversee high-impact KYC-related MLRO escalations, ensuring consistent, defensible and risk-based outcomes. Challenge the first line of defence on compliance risks, controls and change initiatives at a strategic level. Drive integrated financial crime risk assessments across Retail and Wholesale Banking. Translate complex regulatory expectations into clear, actionable frameworks and guidance in collaboration with Group FCC and other stakeholders. How to succeed We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. If you meet the essential requirements, we encourage you to apply even if you do not meet every preferred criterion. We welcome different perspectives and career paths. Essential experience and capabilities 15+ years in FCC, compliance, risk management or a related regulated environment, including substantial senior leadership experience. Proven ability to lead and inspire multiple teams through transformation, build ownership and accountability, and deliver strategic improvement. Experience applying data, analytics, AI/ML or other new technologies, for example in transaction monitoring, screening, risk assessment or oversight. Strong senior stakeholder management and communication

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-fcc-advisory-control-and-escalations-at-ing-3e7d50

Source: https://jobsbylevel.com/jobs/head-of-fcc-advisory-control-and-escalations-at-ing-3e7d50

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-fcc-advisory-control-and-escalations-at-ing-3e7d50.

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