# Head of FM Operations and Systems: Argos at Sainsbury's

Sainsbury's is hiring a Head of FM Operations and Systems: Argos in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Sainsbury's](https://jobsbylevel.com/go/3c0d860a-940f-46b1-8365-6a0000c9eff4?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. London, London, United Kingdom.

## Details

- Company: [Sainsbury's](https://jobsbylevel.com/companies/sainsbury-s)
- AI level: AI Level 1 (score 38 out of 100)
- Location: London, London, United Kingdom
- Posted: November 6, 2026
- Apply: https://jobsbylevel.com/go/3c0d860a-940f-46b1-8365-6a0000c9eff4?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=head-of-fm-operations-and-systems-argos-at-sainsbury-s-5dd480

## Description

Every Argos store, hub and operations site depends on facilities that work, and they need to work all the time. As our Head of Facilities Management, Operations and Systems, you'll own the strategy that makes that happen. You'll plan, shape and improve how Facilities Management services are delivered across our operations locations. That covers equipment, fabric and services, all maintained to industry-leading standards. You'll manage our external managing agent (and shape whatever model comes next), so we get real value for money and protect the performance and reputation of our brand. This is a chance to bring the latest technology and ideas from the FM industry into a national retail business. You'll report to the Director of Property and work with senior leaders across Argos. The service you design will have a direct impact on colleagues and customers every day. What you'll be doing Designing and delivering the revenue and capital budgets for Facilities Management, finding savings without compromising quality or service Setting the strategic direction for how Facilities services are structured and delivered, using the latest technology and industry efficiencies Managing and developing our relationship with the external managing agent, so the service always meets Argos' strategic needs Making sure service level agreements meet the needs of the business, and driving performance against targets Leading, coaching and developing the Facilities Management leadership team to deliver strong results Building trusted relationships with senior colleagues so you understand, plan for and meet their needs Creating strategies to manage the lifecycle of our assets, from both a financial and an engineering perspective Using our biannual retail customer satisfaction surveys to understand how we're performing and spot opportunities to improve, while building knowledge of FM across the retail network What experience you'll bring (essential skills) Experience selecting and managing outsourced service providers across a multi-site environment Extensive experience of contract and supplier negotiation and management, including developing and managing KPIs Senior-level Facilities Management experience in a complex, multi-site environment, delivering high-quality service within strict budgets A track record of building and leading a high-performing team The ability to set and deliver a strategic vision Strong client liaison and service delivery experience Excellent relationship-building skills, with the ability to work across the whole business The confidence to present, influence and operate at Board level It would be great (but isn't essential) if you also have: knowledge of food retail organisations and the services they need, and degree-level education. At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future. We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-fm-operations-and-systems-argos-at-sainsbury-s-5dd480

Source: https://jobsbylevel.com/jobs/head-of-fm-operations-and-systems-argos-at-sainsbury-s-5dd480

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-fm-operations-and-systems-argos-at-sainsbury-s-5dd480.

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