# Head of Global Learning Services at Roche

Roche is hiring a Head of Global Learning Services in Budapest, Hungary. Level rates it Little AI ●○○○; you can [apply on Roche](https://jobsbylevel.com/go/4c0f3cbb-64fe-4012-b09a-74135f8cf4d7?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Budapest.

## Details

- Company: [Roche](https://jobsbylevel.com/companies/roche)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Budapest
- Posted: October 22, 2026
- Apply: https://jobsbylevel.com/go/4c0f3cbb-64fe-4012-b09a-74135f8cf4d7?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=head-of-global-learning-services-at-roche-388068

## Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Opportunity: As the Head of Global Learning Services (GLS) organization in the People Support Solutions (PSS) organization, you will lead the Learning Services operation for Roche globally providing advisory, consulting and operational support for training and learning for all Roche employees, protecting the company's regulatory license to operate. You will lead a large-scale operational organization, safeguarding global training standards across all of Roche through Learning Management System (LMS) operational governance, audit-ready record keeping, employee learning path and learning journey Learning Experience Platform support, and flawless service delivery. In this leadership role you will also act as a visionary for the future, defining a roadmap for AI enabled learning delivery and support. You will report to the Chapter Lead and the Head of People Support Solutions and be a member of the PSS Enabling Team. You will stay closely connected across the entire PSS and P&C (People & Culture) organizations to ensure fulfillment of the PSS and P&C vision and strategy as well as quality and consistently seamless service delivery. Your team manages learning operations across the Roche organization. Your GLS team members are based across the world with the majority of the colleagues located in San Jose, Costa Rica, Budapest, Hungary, and Kuala Lumpur, Malaysia. Key responsibilities: Leadership, People and Culture: Accountable for leading and developing an efficient and effective customer focused PSS learning services organization in support of Roche globally Effectively navigate complex matrix organization and collaborate and build strong relationships with broader stakeholders across business units Lead the GLS organization through dynamic environments and constant change, maintaining high quality delivery, employee engagement, and a focus on continuous improvement. Provide strategic leadership for Global Learning Services and PSS by setting and executing strategy, governance, budgeting, and org design in alignment with P&C vision, while proactively taking into consideration trends and tech developments in particular the use of AI in the space of learning delivery. Ensures leadership expectations are driven across GLS and that leaders and employees are living the Roche People Practices, building and realizing a high performing organization, as well as abiding by local policies. Delivery: Directly manage a multi-tiered, globally distributed learning support organization, fostering a high-performance, customer-centric culture, defining quantitative and qualitative approaches to leverage data, KPIs and clear objectives to deliver high performance and great employee experiences. Partner across PSS, P&C and the business to drive simplification and harmonization of processes, to ensure high quality global service delivery, and to identify opportunities for improvement. In partnership with PSS leaders, own the P&C learning service delivery model and end-to-end framework for the P&C, including tools, frameworks and governance - ensuring stable and flexible delivery delivering effective support both in today’s environment but also able to adapt in the future. Ensures effective cooperation between GLS team, functional business delivery partners and affiliate learning delivery teams. Accountable for the maintenance, accuracy and integrity of P&C learning data and knowledge base. Manage all budgetary concerns for Global Learning Services. Manage vendors as appropriate.

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-global-learning-services-at-roche-388068

Source: https://jobsbylevel.com/jobs/head-of-global-learning-services-at-roche-388068

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-global-learning-services-at-roche-388068.

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