# Head of Material Support & Logistics at Airbus

Airbus is hiring a Head of Material Support & Logistics in Tokyo, Japan. Level rates it Little AI ●○○○; you can [apply on Airbus](https://jobsbylevel.com/go/2a8a26f1-4756-4341-b4d7-e17f51a6942b?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. Tokyo.

## Details

- Company: [Airbus](https://jobsbylevel.com/companies/airbus)
- AI level: AI Level 1 (score 37 out of 100)
- Location: Tokyo
- Posted: June 30, 2026
- Apply: https://jobsbylevel.com/go/2a8a26f1-4756-4341-b4d7-e17f51a6942b?utm_medium=ai-agent

## Description

Job Description: SUMMARY OF POSITION Head of Material Support & Logistics (MS&L) manages Airbus Helicopters Japan Supply Chain and Spares & Repairs Order Administration. He / she is responsible for material support & logistics, warehousing, spares & repairs order administration and distribution functions. Head of Material Management has 3 sections and ~20 headcounts under his /her responsibility: Spares & Repairs order administration section; Logistics, warehouse and MRO (Maintenance Repair and Overhaul) supply section and procurement section (aero and general). DUTIES AND RESPONSIBILITIES Responsible & Accountable for Japanese customers satisfaction related to material support & logistics (OTR new Spares & Repairs for Japan). Ensure that all action from/with central & region are properly set and driven to met the Customers Satisfaction objectives. Manage effectively a team of around 20 people managing the end to end performance of material/parts delivery to internal and external customers. Establish and/or monitor key performance indicators (KPIs such as but not limited to: operational results, mOTR Spares (5b, 5a), mOTR Repairs (6a, 6b), backorders, AOG service rate, OTQ, etc.) across the value chain, focusing on cost, quality, delivery, and customer satisfaction. Oversee the performance of local stock in value, stock collection adequacy, Fill Rate & delivery rate. Set up and lead routines with Central, regional & internal teams to boost performance: delivery performance reviews, collection reviews, advance order reviews, backorder level, spares & repaired parts delivery performance, xBH parts delivery performance. Contribute, Follow and embrace the material support & logistics strategy in Asia-Pacific, in close collaboration with the Ho MS&L APAC. Implement consistent and profitable replenishment strategies in line with Airbus Helicopters practices. Manage strategically 3rd party warehousing & distribution partners. Implement and rationalize relevant transport carrier’s choice per destination and type of shipments. Manage Helicopters imports in Japan: transport mode, costs, customs and insurance. Participate and represent AHJ team and customers to regional and central performance reviews, escalating any deviation of performance for the Japanese customers. Participate to Customer facing event such as symposiums and focus group to engage in direct dialogue about material management performance and ongoing initiatives. Be the main Point of contact towards Japanese customers for any issue related to spare & repair parts delivery. Ensure proper AOG management of AH spare parts during weekend and evening. Coordinate actions within S&S, Sales, regional and central team with the aim to respect commitments towards Customers and improve their satisfaction. Ensure and enhance the deployment of Airbus e-procurement tools (Ordering, Web MRO) towards Customers. Ensure cost of operation is kept within the budget of the department. Proactively identify supply chain risks on an on-going basis and implement mitigation action plan as required. Follow Key Performance Indicators to drive change and cross-functional accountability and set new KPI if necessary to reach targets, decrease costs and improve customer satisfaction. Optimize team’s organization to increase work efficiency and to protect employee’s well being at work Ensure the development of team skills and competencies through training and coaching. Develop a Retention plan to limit employees turnover and loss of key competencies. Ensure supply chain and spare orders are managed in compliance with export control rules. JOB REQUIREMENTS Essential Solid experience in supply chain and part order administration Good staff engagement skills and the ability to motivate staff at all levels Ability to build credibility and influence senior management including regional and headquarter level. Aerospace knowledge to understand customer’s issues linked with business Excellent knowledge of Order

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-material-support-logistics-at-airbus-497250

Source: https://jobsbylevel.com/jobs/head-of-material-support-logistics-at-airbus-497250

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-material-support-logistics-at-airbus-497250.

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