# Head of Quality and Business Processes at Engie

Engie is hiring a Head of Quality and Business Processes in Johannesburg, South Africa. Level rates it Little AI ●○○○; you can [apply on Engie](https://jobsbylevel.com/go/44eeaada-af33-45f6-a781-ac2e976ba04d?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Johannesburg, South Africa, 2191.

## Details

- Company: [Engie](https://jobsbylevel.com/companies/engie)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Johannesburg, South Africa, 2191
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/44eeaada-af33-45f6-a781-ac2e976ba04d?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=head-of-quality-and-business-processes-at-engie-15ce92

## Description

VACANCY 1. POSITION DETAILS Position Title: Head of Quality and Business Processes Reports to: COO: R&B South Africa Department: Operations: R&B South Africa Period: Full Time: Local Employment Contract Location: Johannesburg Office, South Africa Regular travel to operational sites within South Africa with occasional travel to ENGIE offices CLOSING DATE: 30 November 2026 2. BACKGROUND ENGIE is a global reference in low-carbon energy and services. In South Africa, the business is evolving its operating model to support portfolio growth, operational excellence, stronger governance and scalable ways of working across technologies, assets and operating entities. The Head of Quality and Business Processes is a transversal operations leadership role responsible for establishing and maintaining the management system, process architecture and quality disciplines that enable safe, compliant, efficient and consistently executed operations. The role will translate ENGIE Group requirements and the South African operating model into practical standards, controlled processes, digital workflows, reporting routines and continuous improvement programmes across the operational portfolio. 3. ROLE PURPOSE AND KEY RESPONSIBILITIES The role will lead Quality Management and Business Process Management for Operations, with accountability for: Building a fit-for-purpose Operations Integrated Management System (IMS) that connects governance, policies, standards, procedures, controls, records and assurance activities. Designing, standardising and governing end-to-end business processes that improve operational consistency, accountability, efficiency and scalability. Establishing the Operations Operational Excellence Framework, including maturity assessments, improvement roadmaps, performance routines and benefit tracking. Providing effective document and records management, management reporting, digital process enablement and quality assurance across the operating portfolio. Leading a small specialist team and coordinating process owners across Asset Management, O&M, Engineering, HSE, ESG, Performance, Finance, Procurement, IT and other support functions. Specific responsibilities of the role include: Quality Management and Assurance Develop, implement and continuously improve the Operations Quality Management System, aligned with the broader IMS and applicable ENGIE Group requirements. Establish the quality policy, objectives, annual quality plan, assurance calendar and portfolio-level quality KPIs. Define risk-based quality controls, inspection and verification requirements, acceptance criteria and evidence-retention standards for critical operational activities. Plan and coordinate internal audits, process reviews and readiness activities for external, lender, customer, regulatory or certification audits. Own the non-conformance, corrective action and preventive action process, including root cause analysis, closure verification and recurrence prevention. Analyse quality trends, recurring findings and control weaknesses, and escalate systemic risks to Operations leadership. Operations Integrated Management System (IMS) Act as the Operations IMS owner and coordinate the integration of Operations, Engineering, HSE, ESG, Security, IT and other relevant management-system requirements. Maintain the IMS architecture, process map, governance calendar, obligation register and links between policies, standards, procedures, controls and records. Coordinate management reviews, ensuring decisions, actions, risks, changes, objectives and performance are formally tracked to closure. Support alignment to recognised management-system principles, including ISO 9001, ISO 14001 and ISO 45001, where applicable to the business and asset context. Ensure new assets, OpCos, technologies and business lines are incorporated into the IMS through structured onboarding and gap-closure plans. Business Process Architecture and Governance Establish and maintain an Operations

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-quality-and-business-processes-at-engie-15ce92

Source: https://jobsbylevel.com/jobs/head-of-quality-and-business-processes-at-engie-15ce92

## Cite this page

Level. https://jobsbylevel.com/jobs/head-of-quality-and-business-processes-at-engie-15ce92.

Get job alerts: https://jobsbylevel.com/newsletter