# Head of Site & Ecommerce at Huel

Huel is hiring a Head of Site & Ecommerce in London, United Kingdom. Level rates it Little AI ●○○○; you can [apply on Huel](https://jobsbylevel.com/go/a8003cdd-44a1-4f7f-9a36-bf883c3b8da5?utm_medium=ai-agent).

AI Level 1, AI centrality 37 out of 100. London, United Kingdom.

## Details

- Company: [Huel](https://jobsbylevel.com/companies/huel)
- AI level: AI Level 1 (score 37 out of 100)
- Location: London, United Kingdom
- Posted: October 27, 2026
- Apply: https://jobsbylevel.com/go/a8003cdd-44a1-4f7f-9a36-bf883c3b8da5?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=head-of-site-ecommerce-at-huel-109da2

## Description

Hey! We're Huel, and we're pleased to meet you 👋 Our culture thrives on high performance, and we set the bar high for new Hueligans who join us. We invite you to read the advert below for our new Head of Site & Ecommerce position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you! The role At Huel, we are building one of the world’s most exciting food brands. Our product is loved, our ambition is huge, and we are looking for a Head of Site & Ecommerce to deliver a brilliant customer experience and drive our next stage of growth. You will lead our site, ecommerce, CRM, conversion rate optimisation (CRO), merchandising and retention efforts. Bringing these together, you will grow ecommerce revenue, increase customer lifetime value and make Huel part of more people’s everyday lives. Lead site and ecommerce performance! Build and deliver a roadmap that improves conversion, average order value, revenue per visitor and repeat customer revenue. Own CRO , using customer insights and performance data to identify friction, prioritise opportunities and run experiments across landing pages, product pages, basket and checkout. Lead CRM and lifecycle marketing, developing campaigns, segmentation, personalisation and automated journeys that connect acquisition, onboarding, repeat purchase, cross-sell and reactivation. Drive retention and subscription growth, helping customers build lasting Huel habits through better onboarding, relevant communications and seamless subscription experiences that reduce churn. Strengthen customer engagement and advocacy through loyalty, Huel+, the app and Refer a Friend, encouraging repeat engagement and customer recommendations. Work closely with Brand and Content to create relevant customer journeys that connect Huel with customers' lifestyles, routines, needs and goals. Raise the standard of digital merchandising, making products easy to discover, understand and buy through stronger navigation, content, recommendations, bundles and product launches. Partner with European market teams to improve local customer experiences, sharing successful approaches and driving improvements across markets. Lead and develop our CRM, retention and merchandising specialists, setting clear priorities and accountability while collaborating with Growth, Brand, Creative, Product, Technology, Data and Commercial teams. Turn data into action! Build clear reporting, measure incremental revenue and margin, and scale what works to drive sustainable ecommerce growth. Not yet sure if this is the right role for you? Click HERE to read a more detailed job description. What we're looking for in you Strong experience leading ecommerce performance for a direct-to-consumer or consumer brand, with a proven track record of driving growth. Hands-on CRM and lifecycle marketing experience, including segmentation, automated journeys, personalisation and retention. A proven record of improving conversion through customer insight, experimentation and better site experiences, with a strong understanding of digital merchandising and ecommerce platforms. Commercially sharp, with a strong understanding of conversion, average order value, margin, subscription retention and customer lifetime value. Experience leading and developing high-performing teams, setting clear priorities and maintaining a high standard of execution. Confident using data to diagnose problems, challenge assumptions and make decisions, working closely with technical teams to deliver site improvements. A resourceful, hands-on approach! You take ownership, make sensible trade-offs and get things done, balancing quick wins with improvements that drive long-term growth. A brilliant communicator and natural collaborator across teams and markets. Bonus points for experience with subscription businesses, international ecommerce, lifestyle brands or customer engagement and loyalty initiatives. And as always, we’re on

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/head-of-site-ecommerce-at-huel-109da2

Source: https://jobsbylevel.com/jobs/head-of-site-ecommerce-at-huel-109da2

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Level. https://jobsbylevel.com/jobs/head-of-site-ecommerce-at-huel-109da2.

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