# Implementation Lead / Program Manager at Uncountable

Uncountable is hiring an Implementation Lead / Program Manager in New York and London. It pays $90k-$140k a year and Level rates it Uses AI ●●○○; you can [apply on Uncountable](https://jobsbylevel.com/go/e72f2864-6f59-49a4-840b-fabd579842f2?utm_medium=ai-agent).

AI Level 2, AI centrality 43 out of 100. New York, San Francisco, Munich or London.

## Details

- Company: [Uncountable](https://jobsbylevel.com/companies/uncountable)
- AI level: AI Level 2 (score 43 out of 100)
- Location: New York, San Francisco, Munich or London
- Salary: $90k-$140k
- Posted: November 2, 2026
- Apply: https://jobsbylevel.com/go/e72f2864-6f59-49a4-840b-fabd579842f2?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=implementation-lead-program-manager-at-uncountable-acdcd9

## Prepare for this job

The job page lists 3 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/implementation-lead-program-manager-at-uncountable-acdcd9

## Description

Thank you for your interest in Uncountable Implementations! About Uncountable Science moves slowly, not because researchers aren't brilliant, but because their tools haven't kept up. Uncountable is changing that. We build a unified R&D platform used by leading chemists, material scientists, and biologists to speed up how new products are discovered, developed, and brought to market. Founded by engineers from MIT and Stanford, and trusted by enterprise R&D organizations across chemicals, pharmaceuticals, advanced materials, and food & beverage, Uncountable is on a mission to accelerate industrial R&D by an order of magnitude. We're a high-impact team that moves fast and gives people real ownership from day one. The Role As an Implementation Program Manager, you own a customer's implementation from scoping to go-live, across every phase. You are the person the customer's R&D leadership looks to for the plan, the timeline, and the answer to "where are we?" Inside Uncountable, you are the person the delivery team looks to for direction. Each implementation runs with a defined team. Account Managers own the customer relationship, adoption, and growth. Scientific Implementation Managners own the technical design. Scientific Implementation team members execute the build, working heavily with AI agents that handle repetitive configuration and setup. The Implementation Program Manager sits at the center: you own the project management and make sure the whole team delivers what was scoped, on time and within hours. This is not a pure project management role. You need enough scientific and platform depth to scope a lab's real workflows, push back on a design that won't hold up, and earn the trust of PhD-level researchers. You also need the operating discipline to run status, stage gates, and sign-offs on several enterprise accounts at once. If you have led scientific software rollouts, or run implementations as a consultant, and want to do it with a modern, AI-first delivery team, this is that role. What You'll Do Own the implementation, scoping to go-live Lead scoping with the customer: define requirements, sites, teams, and workflows in and out of each phase, and agree on what a realistic first go-live includes Turn scoping into a phased plan with a timeline, deliverables, and post-sales commitments the delivery team can execute against Own on-time go-live for every phase and the hours spent against what was scoped Run the project Run status meetings with the customer and internally, and keep a current, written status the AM and leadership can read without asking Manage stage gates and customer sign-offs, so each phase closes cleanly before the next one opens Plan and run onsites and workshops, from agenda and logistics to who attends from both sides Spot scope creep and overruns early, and raise change requests or resourcing asks with clear justification rather than absorbing them quietly Drive integrations and cross-team work Scope integration requirements with the customer's IT and business teams, and write tickets the Integration Engineering team can act on Coordinate the enterprise integrations that a go-live depends on, such as sending data to ERP or other enterprise systems Work with implementation partners and system integrators when a customer brings one, and hold the delivery to Uncountable's standard Lead the delivery team on your accounts Manager the work of the Scientific Implementation Managers & Associates on each account: who does what, by when Push SIs and the team to use AI agents for configuration and setup, and keep people working on the parts that need judgment Bring forward what you learn across accounts, so scoping, estimates, and playbooks get better for the next implementation Partner with the Account Manager Keep the AM informed on progress, risks, and customer sentiment, and escalate to them when an issue needs an executive conversation Sequence future phases jointly with the AM, for example deciding when to

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