# Incident Management Engineer at Palantir

Palantir is hiring an Incident Management Engineer in New York, United States. It pays $96k-$140k a year and Level rates it Little AI ●○○○; you can [apply on Palantir](https://jobsbylevel.com/go/738e5ea2-07bd-4baf-81b6-b6bc3346200c?utm_medium=ai-agent).

AI Level 1, AI centrality 34 out of 100. New York, NY.

## Details

- Company: [Palantir](https://jobsbylevel.com/companies/palantir)
- AI level: AI Level 1 (score 34 out of 100)
- Location: New York, NY
- Salary: $96k-$140k
- Posted: June 28, 2022
- Apply: https://jobsbylevel.com/go/738e5ea2-07bd-4baf-81b6-b6bc3346200c?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=incident-management-engineer-at-palantir-71c403

## Description

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Incident Management Engineers (IMEs) are the driving forces of stability across Palantir’s products. IMEs help to ensure Palantir fixes critical issues immediately. When something goes wrong, IMEs are the first to respond and are responsible for triaging, troubleshooting, and coordinating the resolution of the issue. You’ll be a member of a centralized team responsible for managing the most critical outages. You are an excellent communicator, collaborator, and troubleshooter and can use both of these skills in fast-paced and high-stakes environments. You are able to parse technical details quickly and know when to ask for help when you need it. Whatever the issue is, you are ensuring it gets resolved at a high bar as quickly and seamlessly as possible. Core Responsibilities Develop a deep understanding of Palantir’s product and delivery ecosystem. Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers. Diagnose, resolve, and prevent issues encountered in the field. Reduce the operational overhead of responding to critical incidents at Palantir through investments in tooling, process, and automation. Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact. What We Value Excellent problem solving skills. Comfort working in a fast paced environment. Ability to work both independently and make decisions under minimal direction, as well as collaborate as part of a team. Experience with scripting, automation, or data analysis a plus. What We Require Background in Computer Science, Engineering, Information Systems, Incident Management, or other technical field. Willingness and interest to travel to other Palantir locations on occasion. Salary The estimated salary range for this position is estimated to be $96,000 - $140,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance • Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance • Commuter benefits • Relocation assistance • Take what you need paid time off, not accrual based • 2 weeks paid time off built into the end of each year (subject to team and business needs) • 10 paid holidays throughout the calendar year • Supportive leave of absence program including time off for military service and medical events • Paid leave for new parents and subsidized back-up care for all parents • Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation • Stipend to help with expenses that come with a new child • Employees can enroll in Palantir’s 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that’s why

The description is cut here. Read the full offer: https://jobsbylevel.com/jobs/incident-management-engineer-at-palantir-71c403

Source: https://jobsbylevel.com/jobs/incident-management-engineer-at-palantir-71c403

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