# Infrastructure Engineer NG911 at Atos

Atos is hiring an Infrastructure Engineer NG911. It pays $64k-$103k a year and Level rates it Little AI ●○○○; you can [apply on Atos](https://jobsbylevel.com/go/cc1fb67e-c5ff-4450-926b-586c17f7c74f?utm_medium=ai-agent).

AI Level 1, AI centrality 39 out of 100. Location unknown.

## Details

- Company: [Atos](https://jobsbylevel.com/companies/atos)
- AI level: AI Level 1 (score 39 out of 100)
- Location: Location unknown
- Salary: $64k-$103k
- Posted: October 28, 2026
- Apply: https://jobsbylevel.com/go/cc1fb67e-c5ff-4450-926b-586c17f7c74f?utm_medium=ai-agent
- Free CV review for this job: https://jobsbylevel.com/cv-review?job=infrastructure-engineer-ng911-at-atos-df74ef

## Description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements. With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts. About Atos Group Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. L3 Infrastructure Engineer Next Generation 911 (NG911) Organization: Atos Public Safety Level: L3 / Senior Infrastructure Engineering Primary Focus: Windows Server, Linux, VMware, and NG911 Infrastructure Position Summary Atos Public Safety provides mission-critical technology and managed services supporting Next Generation 911 (NG911) environments. The L3 Infrastructure Engineer provides senior-level engineering and operational support for the Windows, Linux, and VMware infrastructure supporting NG911 services. This role serves as the senior escalation point for complex infrastructure issues that cannot be resolved by L1 or L2 support teams. This is a hands-on technical role responsible for troubleshooting, maintaining, and improving highly available infrastructure. The engineer will work across servers, virtualization, networking, storage, security, monitoring, and application dependencies to resolve issues and maintain reliable NG911 services. Key Responsibilities Infrastructure Support & Troubleshooting Serve as the L3 escalation point for complex Windows, Linux, VMware, and infrastructure-related issues. Diagnose problems across operating systems, virtualization, storage, networking, security, monitoring, databases, and application dependencies. Restore services during infrastructure incidents and support Major Incident Management activities. Perform root-cause analysis and recommend corrective actions to prevent recurring issues. Work closely with NOC, Network Engineering, Application Support, Security, Cloud Operations, Service Delivery, and third-party vendors. Windows & Linux Administration Administer, maintain, and troubleshoot Windows Server and Linux systems supporting NG911 services. Troubleshoot system services, logs, authentication, permissions, networking, storage, performance, and resource issues. Support server provisioning, configuration, patching, upgrades, maintenance, and retirement. Support Active Directory-integrated systems and authentication dependencies. Work with application teams to troubleshoot issues that cross infrastructure and application layers. VMware Virtualization Administer and troubleshoot VMware vSphere and vCenter environments. Support VM provisioning, configuration, maintenance, migration, capacity management, and lifecycle activities. Troubleshoot performance and availability issues involving virtual machines, VMware infrastructure, networking, and storage. Coordinate complex VMware issues with vendor support when necessary. NG911 Infrastructure Support Develop a strong understanding of the Atos Public Safety NG911 infrastructure and its application dependencies.

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Source: https://jobsbylevel.com/jobs/infrastructure-engineer-ng911-at-atos-df74ef

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