# Installed Base Manager at ABB

ABB is hiring an Installed Base Manager. It pays $69k-$110k a year and Level rates it Little AI ●○○○; you can [apply on Level](https://jobsbylevel.com/go/b34e4443-0d75-44f6-9978-411b6de9ec8b?utm_medium=ai-agent).

AI Level 1, AI centrality 38 out of 100. Doral, Florida, USA.

## Details

- Company: [ABB](https://jobsbylevel.com/companies/abb)
- AI level: AI Level 1 (score 38 out of 100)
- Location: Doral, Florida, USA
- Salary: $69k-$110k
- Posted: October 16, 2026
- Apply: https://jobsbylevel.com/go/b34e4443-0d75-44f6-9978-411b6de9ec8b?utm_medium=ai-agent

## Description

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Marketing & Product Marketing Director __ Your role and responsibilities: The Installed Base Manager is a critical role within ABB's ELSE US organization, responsible for building, formalizing, and maintaining the integrity of our installed base management processes across the United States. This individual will serve as the primary point of contact for all installed base activities, bridging the gap between factory operations, sales teams, and end users to ensure accurate and up-to-date asset data throughout the product lifecycle. This role is contributing to the Electrification Services Division in the United States. You will be mainly accountable for: Lead installed base management operations by developing, standardizing, and continuously improving processes, workflows, and best practices to ensure scalable and efficient data management across the US organization. Coordinate cross-functionally with Factory and Sales teams to ensure accurate transfer, validation, and maintenance of installed base data, including container uploads, sales transfers, and customer site confirmations. Serve as the primary installed base platform administrator and user support lead , providing training, troubleshooting, onboarding, access rights management, and guidance to internal stakeholders. Drive tools improvement through digital technologies such as AI. Own data quality, governance, and site validation activities by reviewing and approving site entries, maintaining data integrity, resolving discrepancies, and driving ongoing cleanup and reporting initiatives. Qualifications for the role: Bachelor's degree in Business Administration, Engineering, Computer Science, Operations, or a related field required. 3+ years of experience in data management, operations, sales operations, or a related discipline, ideally in electrical industry. Experience working cross-functionally with sales, operations, product management, and manufacturing teams. Excellent organizational skills with a high attention to detail and data accuracy. Strong communication and interpersonal skills with the ability to engage stakeholders at all levels to drive changes and tool improvement. Proficiency in CRM and/or installed base management platforms (e.g., Salesforce, SAP). Familiarity with ABB products, systems, digitalization, and commercial processes strongly preferred. Preferred background includes: process formalization, digital tool improvement, or change management initiatives, and an understanding of installed base or asset management processes and tools. Candidates must already have a work authorization that would permit them to work for ABB in the US. More about us: ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life. What's in it for you: We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without

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Source: https://jobsbylevel.com/jobs/installed-base-manager-at-abb-9f3b82

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