# Instructor & Customer Success Manager at Shield AI

Shield AI is hiring an Instructor & Customer Success Manager in Kyiv, Ukraine. Level rates it Works on AI ●●●○; you can [apply on Level](https://jobsbylevel.com/go/6777e411-63ec-402d-887c-36eb097e50cf?utm_medium=ai-agent).

AI Level 3, AI centrality 65 out of 100. Kyiv.

## Details

- Company: [Shield AI](https://jobsbylevel.com/companies/shield-ai)
- AI level: AI Level 3 (score 65 out of 100)
- Location: Kyiv
- Posted: October 19, 2026
- Apply: https://jobsbylevel.com/go/6777e411-63ec-402d-887c-36eb097e50cf?utm_medium=ai-agent

## Prepare for this job

The job page lists 5 likely interview questions for this offer, with a CV checklist: https://jobsbylevel.com/jobs/instructor-customer-success-manager-at-shield-ai-c1a49b

## Description

As the Instructor & Customer Success Manager, you will lead a team responsible for developing and delivering classroom, simulator, flight, maintenance, and scenario-based training for Shield AI products. You will ensure customers in Ukraine have the knowledge, skills, and confidence required to safely operate, maintain, and effectively employ our technology. You will be responsible for instructor development, training quality, operational readiness, curriculum standards, and customer satisfaction. This is a hands-on leadership position that requires close collaboration with customers, engineering, product, flight operations, business development, and other internal teams. The ideal candidate is an experienced training leader, an effective communicator, and a credible UAS professional who is comfortable operating in dynamic domestic and international environments.

Source: https://jobsbylevel.com/jobs/instructor-customer-success-manager-at-shield-ai-c1a49b

## Cite this page

Level. https://jobsbylevel.com/jobs/instructor-customer-success-manager-at-shield-ai-c1a49b.

Get job alerts: https://jobsbylevel.com/newsletter